IR1023 Disk

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1651

    #1

    IR1023 Disk

    Does anyone know if this model came with an original user software installation disk? Have a customer that wants to install print, scan etc.
  • HP:guy
    Trusted Tech

    250+ Posts
    • Feb 2013
    • 280

    #2
    Re: IR1023 Disk

    You can get all this from canon downloads
    Canon U.S.A. : Support & Drivers

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: IR1023 Disk

      Originally posted by Brian8506
      Does anyone know if this model came with an original user software installation disk? Have a customer that wants to install print, scan etc.
      --------------------------------------------
      two guides/ one basic /one advanced


      Attached Files
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Brian8506
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2009
        • 1651

        #4
        Re: IR1023 Disk

        I have the guides and customer can print but I had trouble installing scanner on usb. I just got the original disk and am gonna use that. Running a network cable was gonna be an issue oterwise I would go that route. I should be good now. I personally have the mf version and it came with a disk that's why I was searching for one

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: IR1023 Disk

          March 13, 2012

          imageRUNNER 1025 / 1025N / 1025iF / 1023 / 1023N / 1023iF

          Device Manager Objects added by successful installation of the device driver for the imageRUNNER 1023 / 1025 Series

          Question :

          What device manager objects are added as a result of successfully installing the print and twain scanning drivers for the imageRUNNER 1023 / 1025 Series?

          Answer :

          Initially, the device drivers installed and properly running are shown in Figure 1. Before the device is connected, insert the User Software CD that came with the product and install print and twain scanning driver as needed. After this is done, connect a powered up iR1023/1025 device with a USB 2.0 cable to a desktop PC and wait for the desktop PC to finish configuring the device.


          Figure 1. Device Manager showing existing devices installed and properly detected by the OS.

          Device Manager would then show the following device objects shown below in Figure 2. Please note that should the device object be listed in any other category or has a yellow question mark, delete those device objects while the physical device is connected and then proceed with reinstallation of the driver from the driver CD.


          Figure 2. Device objects that will be displayed after successful installation of device drivers.

          Finally, after a successful driver installation, verify that in Control Panel > Scanners and Cameras, that WIA Canon iR1018/1022/1023 Image scanner device is displayed.


          Figure 3. In Control Panel, the newly device is also displayed




          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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          • bipc
            Trusted Tech

            100+ Posts
            • Sep 2009
            • 194

            #6
            Re: IR1023 Disk

            you can also try to get your drivers from canon asia, they are the only ones that have a bundle (all in one installation package with PCL, UFRII, SCAN and FAX) drivers for certain models from that class, i got from them the drivers for IR1018/1022, canon europe only had one by one and no scanner drivers available for Windows 7, give it a try if you want to, or try it like teckat showed you (is tips and advices do wonders lol, a compliment from a simple forum user )
            Life is a learning continuum...

            Comment

            • Brian8506
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2009
              • 1651

              #7
              Re: IR1023 Disk

              Popped the disk in and installed scanner without a problem. Thanks for the replies.

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