IR8500 Tray 1&2 Jamming

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  • tomson25
    Trusted Tech

    Site Contributor
    100+ Posts
    • Feb 2008
    • 104

    #1

    [Jamming] IR8500 Tray 1&2 Jamming

    IR8500 machine Paper Drawer 1&2 paper level goes below half level, then paper jam (pickup delay 0101).If any body have a Solution please share it me.




    Thanks
  • Rachid.Akli
    Senior Tech

    500+ Posts
    • Oct 2011
    • 595

    #2
    Re: IR8500 Tray 1&2 Jamming

    Originally posted by tomson25
    IR8500 machine Paper Drawer 1&2 paper level goes below half level, then paper jam (pickup delay 0101).If any body have a Solution please share it me.




    Thanks
    Hello,

    Does your machine display "load paper" message during printing even when there is paper in the drawers?
    Please, be more explicit and give more details.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

    Comment

    • tomson25
      Trusted Tech

      Site Contributor
      100+ Posts
      • Feb 2008
      • 104

      #3
      Re: IR8500 Tray 1&2 Jamming

      Thanks for the reply.Yes it is showing 'load paper' while printing.

      Comment

      • Rachid.Akli
        Senior Tech

        500+ Posts
        • Oct 2011
        • 595

        #4
        Re: IR8500 Tray 1&2 Jamming

        Originally posted by tomson25
        Thanks for the reply.Yes it is showing 'load paper' while printing.
        When closing the drawers, there is a white plastic part (on the drawer) that will push up another part (in the machine) to allow the pick-up unit (rollers and the paper lever sensors) to go down. In your case, the pick-up unit is not going down enough. Work in this direction to resolve your issue.
        "Find a job you love and you’ll never have to work a day in your life." Nagy's father

        Comment

        • jiongpao
          Trusted Tech
          • May 2009
          • 413

          #5
          Re: IR8500 Tray 1&2 Jamming

          There is the steel to force the no.30 (lever) to push down the pickup assy when the cassette drawer is close. normally what i did is i bend a little bit downward of the steel so it force more lever to push down the pickup assy more harder

          cassette tray.pdf

          Comment

          • redzventures
            Service Tech
            • May 2009
            • 45

            #6
            Re: IR8500 Tray 1&2 Jamming

            You will have to be a little bit more specific about the frequency of the jams. Are the jams constant or does it print but jam sometimes? It will not feed from a tray and ask for paper while its feeding but may ask for paper after you have cleared a jam. The problem does not necessarily have to be because the pick assembly rollers are not dropping low enough. It could be that the lifting mechanism is not lifting the plate that the paper sits on enough. Remove the draw and check the lifitng cable to the rear of the draw first and see if the mounts are bent upwards causing the tray to lift lift sufficiently. If it is constantly asking for paper check if there is paper jammed behind the cassette covering the lifting cam. Once you have checked that the draw is OK then move onto the P/U assembly. It could be the fixed metal arm mentioned above (hard to explain) or a sensor. Unfortunately, trays 3 + 4 are not the same so you cannot swap the units with C1 or 2 to isolate the prob.

            Being really simple is often a good help so look at the rollers to see if they are worn and perhaps swap the set with a working tray.

            Good luck

            Jay
            Last edited by redzventures; 05-19-2013, 04:01 PM. Reason: Wrong wording

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