iR 5020 bad hdd

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  • eightball
    • May 2025

    #1

    iR 5020 bad hdd

    Okay, total noob so I recognize the hazing and stereotype of a first post and already asking for something.

    Apologies in advance.

    I've got a iR 5020 with a bad hard drive (was get 602 errors, download mode, etc).

    Here are my questions:

    Am I right that if I were to try and swap the hard drive I'd need the same model Samsung drive, the SST, a crossover cable, and the correct firmware?

    Do people sell these replacement drives pre-formatted? So I could simply swap the drives?

    Lastly, can anyone suggest a good independent tech in LA? I work at a small non-profit and we're trying to pinch pennies to prevent laying anyone else off?

    Any help would be greatly appreciated. Again, my apologies for a first post that's an 'ask'.
  • jiongpao
    Trusted Tech
    • May 2009
    • 413

    #2
    Re: iR 5020 bad hdd

    Hi, you need to check either your new hardrive is recognizable by HDFormat.ift (unless you are going to clone process)
    Check either your machine come with N or C version to load proper firmware
    Use Bi-directional cable if cross-over cable doesnt work.

    Its cheaper if you can do it your own since you got computer knowledge
    You just need to get a suitable hardisk.
    In my country it will cost me few hundred bucks if ask for onsite for e602
    If you can do it your own it only cost not more than 20 bucks

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: iR 5020 bad hdd

      Originally posted by eightball
      Okay, total noob so I recognize the hazing and stereotype of a first post and already asking for something.

      Apologies in advance.

      I've got a iR 5020 with a bad hard drive (was get 602 errors, download mode, etc).

      Here are my questions:

      Am I right that if I were to try and swap the hard drive I'd need the same model Samsung drive, the SST, a crossover cable, and the correct firmware?

      Do people sell these replacement drives pre-formatted? So I could simply swap the drives?

      Lastly, can anyone suggest a good independent tech in LA? I work at a small non-profit and we're trying to pinch pennies to prevent laying anyone else off?

      Any help would be greatly appreciated. Again, my apologies for a first post that's an 'ask'.
      ----------------------------------------------------------------------
      what are the sub-codes of the e602 codes-xxxx(????)

      Try this first`````````````


      hold down the 1 and 9 keys at the same time and turn on the power so that the device will perform a hard disk write abort error recovery session. (it's a DEFRAG)
      This processing requires checking the entire HDD in units of sectors, and will take several tens of minutes.

      u will see white blocks dropping on screen> when finished if u see DOWNLOAD on LCD/ POWER OFF/ON PRINTER

      u may get lucky
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: iR 5020 bad hdd

        these are the supported HDD's for iR5020 SERIES// search ONLINE for them >many not available or refurbished AMAZON or eBay


        iR5020 SUPPORTED HDD’s

        HDWN 'SAMSUNG SV2001H
        HDWN 'SAMSUNG SV0211H
        HDWN 'SAMSUNG SV0221N
        HDWN 'SAMSUNG SV0411N
        HDWN 'SAMSUNG SP0411N

        HDWN 'FUJITSU MPF3102AT
        HDWN 'FUJITSU MPC3032AT
        HDWN 'FUJITSU MPD3043AT
        HDWN 'FUJITSU MPE3064AT
        HDWN 'FUJITSU MPG3102AT E
        HDWN 'FUJITSU MHK2060AT
        HDWN 'FUJITSU MHN2300AT
        HDWN 'FUJITSU MHT2020AT MF
        HDWN 'FUJITSU MHV2040AH

        HDWN 'QUANTUM FIREBALL CX6.4A
        HDWN 'QUANTUM FIREBALLlct10 05
        HDWN 'QUANTUM FIREBALLlct08 04
        HDWN 'QUANTUM FIREBALLlct15 07
        HDWN 'QUANTUM FIREBALLlct20 10

        HDWN 'TOSHIBA MK6014MAP
        HDWN 'TOSHIBA MK6015MAP
        HDWN 'TOSHIBA MK1016GAP
        HDWN 'TOSHIBA MK6017MAP
        HDWN 'TOSHIBA MK2023GAS
        HDWN 'TOSHIBA MK2023GAS
        HDWN 'TOSHIBA MK4032GAX

        HDWN 'IBM-DJSA-210
        HDWN 'IBM-DJSA-205
        HDWN 'IBM-DARA-206000

        HDWN 'ST34311A
        HDWN 'ST34313A
        HDWN 'ST310211A
        HDWN 'ST340015A
        HDWN 'ST92011A

        HDWN 'IC25N006ATDA04-0
        HDWN 'IC25N010ATDA04-0
        HDWN 'IC35L040AVER07-0
        HDWN 'IC35L020AVER07-0
        HDWN 'IC25N010ATCS04-0
        HDWN 'IC25N020ATMR04-0
        HDWN 'IC25N020ATMR04-0

        HDWN 'Maxtor 2B020H1
        HDWN 'MAXTOR 4K020H1
        HDWN 'Maxtor 2F030J0
        HDWN 'Maxtor 2F040L0

        HDWN 'WDC WD300AB-00BVA0
        HDWN 'WDC WD400BB-22HEA0
        HDWN 'WDC WD400BB-22JHC0
        HDWN 'WDC WD800BB-22JHC0

        HDWN 'ExcelStor Technology J120
        HDWN 'ExcelStor Technology J640

        HDWN 'HDS722540VLAT20
        HDWN 'HDS728040PLAT20
        HDWN 'ST340014A
        HDWN 'ST940210A
        HDWN 'Hitachi HTS541640J9AT00
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • eightball

          #5
          Re: iR 5020 bad hdd

          Thanks so much for the really helpful info.

          Tried the defrag process and it stalled out (repeatedly) after about the fourth line from the bottom. Let it run for over an hour and no progress.

          Bad hdd, yes?

          So I went ahead and ordered a refurbished drive online.

          What do I need to format the drive?

          Thanks again for the help - greatly appreciated!

          Comment

          • kuby
            Senior Tech

            1,000+ Posts
            • Oct 2007
            • 1371

            #6
            Re: iR 5020 bad hdd

            You have to have Canon's SST and the System Software to load back on the hard drive to get it working. You have to use Canon's SST to format before you can load the software. The Canon SST it is proprietary.
            Last edited by kuby; 05-23-2013, 10:47 PM.

            Comment

            • eightball

              #7
              Re: iR 5020 bad hdd

              Thanks, any chance someone can share the sst and system software?

              Would be greatly appreciated!

              Comment

              • eightball

                #8
                Re: iR 5020 bad hdd

                Or can I simply clone the existing hard drive onto the new hard drive? Will that work?

                Again, thanks for the help.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: iR 5020 bad hdd

                  Originally posted by eightball
                  Or can I simply clone the existing hard drive onto the new hard drive? Will that work?

                  Again, thanks for the help.
                  -------------------------------------
                  CANON imageRUNNER IR 5020/6020/5020i/6020i Hard Drive(Load Program)

                  (ask seller if firmware is loaded in)

                  link below
                  Canon ImageRunner IR 5020 6020 5020i 6020i Hard Drive Load Program | eBay
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

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