[Jamming] iR3530 Jam~~~

[Tze Chian]

Hi, I got an iR3530 at first it will jam when i using paper size A4 but A4R run smooth without jam.
But now both also jam serious, i have service the pick-up unit, roller....HELP~~
20130527_163647[1].jpg20130527_163437.jpg

[Iommanxman]

Re: iR3530 Jam~~~

I am assuming you have set the size correctly in the paper tray? (the paper size wheel).

[zoraldinho]

Re: iR3530 Jam~~~

Pull out pick up assy from first cassete and inspect again.(check sensor and flag)

[Mina Banoub]

Re: iR3530 Jam~~~

[QUOTE=Tze Chian;361086]Hi, I got an iR3530 at first it will jam when i using paper size A4 but A4R run smooth without jam.
But now both also jam serious, i have service the pick-up unit, roller....HELP~~

20130527_163647[1].jpg
you posted 2 images one for the jam histroy tha indicates a stationary jam at ps10 and the other one is for a jamed paper in the fixing unit, Are you making multiple copies? Are you using different drawers for the A4 and A4R sizes?

[zoraldinho]

Re: iR3530 Jam~~~

From the pic i see a lot of dirt and worn transfer roller.Probably you don't have any modification installed?!

[Tze Chian]

I am assuming you have set the size correctly in the paper tray? (the paper size wheel).

Hi~~ yes i have set the size correctly in paper tray too~

[Tze Chian]

[QUOTE=Mina Banoub:361264]

Hi, I got an iR3530 at first it will jam when i using paper size A4 but A4R run smooth without jam.
But now both also jam serious, i have service the pick-up unit, roller....HELP~~

[ATTACH=CONFIG]20895[/ATTACH]
you posted 2 images one for the jam histroy tha indicates a stationary jam at ps10 and the other one is for a jamed paper in the fixing unit, Are you making multiple copies? Are you using different drawers for the A4 and A4R sizes?

Hi~ yes both image is from the same drawer and i make multiple copies / duplex~

[Tze Chian]

From the pic i see a lot of dirt and worn transfer roller.Probably you don't have any modification installed?!

Hi~ no modification done before just never change~ is it possible transfer roller can cause paper jam??

[zoraldinho]

Re: iR3530 Jam~~~

Usually no.Let's start again.Post all jam codes from jam history and printer counter please and you will receive info what exactly need your printer.

[Tze Chian]

Usually no.Let's start again.Post all jam codes from jam history and printer counter please and you will receive info what exactly need your printer.

ok no problem. jam history i know whr to get,but the printer counter is it the meter reading which gt service 1 & 2?