Canon ir 3570 no power

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  • sniper2g8
    Trusted Tech
    • Jan 2013
    • 117

    #1

    [Misc] Canon ir 3570 no power

    Canon ir 3570 please help when I put on the machine only the green light will come on nothing will show on the screen
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon ir 3570 no power

    I would first remove the Memory>clean ends & re-seat--

    other info is below
    When you turn on the machine there is no power up sequence, no LCD display, and the control panel Green LED is on. The All-Night Power Supply protection circuit may be shutting off power to all loads. The RMT1 and RMT2 signals are used to trigger the protection circuit and disable the power supplies. (Refer to page 10-16 in the service manual for an explanation of the Protection Function)

    Solution :
    The RMT1 signal can be verified by using the following procedure:


    Note: You must make these checks in this order for the stated conclusions to be accurate.


    Checking RMT1 Protection Circuit Signal

    1) Power On the machine and visually check the Green LED (LED1006) on the Main Controller PCB. If LED1006 is Lit, the failure is NOT in the RMT1 Protection Circuit. If LED1006 goes On then Off, go to the next check.



    2)
    Check the Main Controller PCB connector J1020 pin 5 to GND and pin 6 to GND. (To test DC voltage you can use the metal chassis of the machine as your GND connection.) If 3VDC is measured at connector J1020 on either pin 5 or 6, the failure is not in the RMT1 Protection Circuit. If you do NOT measure 3VDC at connector J1020, go to the next check.

    3)
    Check the Controller Power Supply PCB connector J216 pin 9 to GND and pin 10 to GND. If 3VDC is measured at connector J216, the failure is in the wiring between J216 and J1020. If you do NOT measure 3VDC at connector J216, go to the next check.
    4) Set your meter to read AC Voltage. Check the Printer Power Supply connector J1301 pin 1 to pin 3 for 115VAC. If 115VAC is measured at connector J1301, the failure is not in the RMT1 Protection Circuit. If you do NOT measure 115VAC at connector J1301, go to the next check.

    Note 4: J1301 on the General Circuit Diagram is J301 on the Printer Power Supply PCB

    5) Check the AC Driver PCB Connection WH102 (Hard wired) across the White wire to the Black wire for 115VAC. If 115VAC is measured at connector WH102, the failure is not in the RMT1 Protection Circuit and you should confirm the wiring between WH102 and J1301. If you do NOT measure 115VAC at connection WH102, go to the next check.

    Note 5: The Green LED on the Control Panel is lit as part of our symptom. Therefore, there must be 115VAC on the AC Driver PCB.

    6) Set your meter to read DC Voltage. Check the AC Driver PCB connector J209 pin 3 to GND. If 3VDC is measured at connector J209, the failure is not in the RMT1 Protection Circuit and you should replace the AC Driver PCB. If you do NOT measure 3VDC at connector J209, go to the next check.

    Note 6: Measuring 3VDC at connector J209 confirms 115VAC is being supplied
    to the All Night Power Supply. Losing the 115VAC input to the All Night Power Supply will cause the 3VDC RMT1 signal at J209 to be zero.

    7) Check the All-Night Power Supply PCB connector J692 pin 1 to GND. If 3VDC is measured at connector J692, the failure is in the wiring between J692 and J209. If you do NOT measure 3VDC at connector J692, go to the next check.
    8)
    Check the All-Night Power Supply PCB connector J693 pin 1 to GND. If 3VDC is measured at connector J693, check the All Night Power Supply 115VAC input at connector J681.

    Note 8: Any loss in 115VAC to the All Night Power Supply will generate the RMT1 Protection Circuit condition. You will need to confirm whether the AC Driver PCB (Hard connection at WH101) is failing to provide the 115VAC or the wiring to J681 on the All Night Power Supply is broken.


    If 115VAC is measured at J681, AND the 3VDC is at J693, replace the All Night Power Supply PCB. If you do NOT measure 3VDC at connector J693, go to the next check.

    9) Check the Main Controller PCB connector J1021 pin 3 to GND. If 3VDC is measured at connector J692, the failure is in the wiring between J693 and J1021. If you do NOT measure 3VDC at connector J1021, replace the Main Controller PCB.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon ir 3570 no power

      Originally posted by sniper2g8
      Canon ir 3570 please help when I put on the machine only the green light will come on nothing will show on the screen
      other checks
      Check the connector J212 on the Main Controller Power Supply, Pin 1 is 24 volts, Pin 2 & 4 are Ground, Pin 3 is 13 volts. If the voltage is missing replace the Main Controller Power supply.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Simons
        Trusted Tech
        • Jun 2008
        • 490

        #4
        Re: Canon ir 3570 no power

        Many times a reseat of the boot rom will correct the problem. This is true across the line from 2016 to 5185 I have seen and stopped this problem.

        Comment

        • sniper2g8
          Trusted Tech
          • Jan 2013
          • 117

          #5
          Re: Canon ir 3570 no power

          Originally posted by Simons
          Many times a reseat of the boot rom will correct the problem. This is true across the line from 2016 to 5185 I have seen and stopped this problem.
          when I leave it for about 4 to 5 hours it will work normal and will come back again to the green light what should I do

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon ir 3570 no power

            Originally posted by sniper2g8
            when I leave it for about 4 to 5 hours it will work normal and will come back again to the green light what should I do
            --------------

            have u checked your wall outlet supply voltage for your area ??? (Country) 120v or 230v

            neutral to ground =this needs to be 0v>0.5v

            neutral to hot = +/- 10%

            hot to ground = +/- 10%
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • sniper2g8
              Trusted Tech
              • Jan 2013
              • 117

              #7
              Re: Canon ir 3570 no power

              Originally posted by teckat
              --------------

              have u checked your wall outlet supply voltage for your area ??? (Country) 120v or 230v

              neutral to ground =this needs to be 0v>0.5v

              neutral to hot = +/- 10%

              hot to ground = +/- 10%
              My country is 220 - 240v

              Ive checked for that and it is 220V

              does the green light have anything to do with the HDD?

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon ir 3570 no power

                Originally posted by sniper2g8
                My country is 220 - 240v

                Ive checked for that and it is 220V

                does the green light have anything to do with the HDD?
                -----------------
                did u check all those voltage procedures for RMT1 signal > as shown

                1-Main Controller PCB

                2-All-Night Power Supply
                3-Power Supply PCB
                4-AC Driver PCB Connection


                could be/ I would look into the Boot Rom as an issue
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • sniper2g8
                  Trusted Tech
                  • Jan 2013
                  • 117

                  #9
                  Re: Canon ir 3570 no power

                  Originally posted by teckat
                  -----------------
                  did u check all those voltage procedures for RMT1 signal > as shown

                  1-Main Controller PCB

                  2-All-Night Power Supply
                  3-Power Supply PCB
                  4-AC Driver PCB Connection


                  could be/ I would look into the Boot Rom as an issue
                  Ive changed the HDD so am trying it once again will give you the feed back . Thanks in advance senior.

                  Comment

                  • sniper2g8
                    Trusted Tech
                    • Jan 2013
                    • 117

                    #10
                    Re: Canon ir 3570 no power

                    Originally posted by sniper2g8
                    Ive changed the HDD so am trying it once again will give you the feed back . Thanks in advance senior.
                    It's now working normal when I changed the Hdd

                    Comment

                    • sniper2g8
                      Trusted Tech
                      • Jan 2013
                      • 117

                      #11
                      Re: Canon ir 3570 no power

                      Originally posted by sniper2g8
                      It's now working normal when I changed the Hdd
                      Please is the hdd the same as the boot rom

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: Canon ir 3570 no power

                        Originally posted by sniper2g8
                        Please is the hdd the same as the boot rom

                        no
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • sniper2g8
                          Trusted Tech
                          • Jan 2013
                          • 117

                          #13
                          Re: Canon ir 3570 no power

                          Originally posted by teckat

                          no
                          Can you please upload me image of the boot rom

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: Canon ir 3570 no power

                            Originally posted by sniper2g8
                            Can you please upload me image of the boot rom
                            =============

                            Location/Removing the Boot ROM

                            /Push the locking lever [1], and detach the Boot ROM [2]
                            BOOT ROM.JPG

                            be careful of your personal static electricity /power off printer>remove plug from outlet>dissipate your static (rub hands on printer metal frame/ or use static wrist band w/clip on to metal frame) before removing boot rom
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

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