IR 600 E000001 code

[ybnews]

In the middle of a booklet run my IR 600 shut down displaying E000001-000
I turned off power, unpluged and waited about 10 minutes till it cooled down.
I checked the fixing roller web. It was bunched up so I re-fed onto the take up roller and put it back together.
Plugged back in E00001 re-appeared on screen.
I can *28 and get to "SERVICE MODE"
then I hit "COPIER"
It flashes "FEEDER" <1/1> <ERROR 1>
FEEDSIZE
Touch screen does not respond to my prompt attempts then the screen goes black after about 60 seconds.
I hit the On/Off button on the controll panel the machine re-boots and goes back to displaying E000001-0000.
I don't know what to try next.
If the display panel would not keep shutting off after about 60 seconds I might have a chance of clearing a code but it won't respond to my touch after getting to "COPIER" mode and the screen keeps going black after 60 seconds. Anyone gotts any HELP!
Thanx,
Dana L.

[teckat]

Re: IR 600 E000001 code

In the middle of a booklet run my IR 600 shut down displaying E000001-000
I turned off power, unpluged and waited about 10 minutes till it cooled down.
I checked the fixing roller web. It was bunched up so I re-fed onto the take up roller and put it back together.
Plugged back in E00001 re-appeared on screen.
I can *28 and get to "SERVICE MODE"
then I hit "COPIER"
It flashes "FEEDER" <1/1> <ERROR 1>
FEEDSIZE
Touch screen does not respond to my prompt attempts then the screen goes black after about 60 seconds.
I hit the On/Off button on the controll panel the machine re-boots and goes back to displaying E000001-0000.
I don't know what to try next.
If the display panel would not keep shutting off after about 60 seconds I might have a chance of clearing a code but it won't respond to my touch after getting to "COPIER" mode and the screen keeps going black after 60 seconds. Anyone gotts any HELP!
Thanx,
Dana L.

-----------------------
Check that the Main Thermistor is resting on the heat roller.There shouldn't be any gaps between the Fuser Roller and the Thermistor.



check inside printer >fuser frame connector for wedged in paper pieces

power off printer>keep open door>see if u can get in service mode that way

[ybnews]

Re: IR 600 E000001 code

Hi tekcat.
Thank you for your suggestions.
Main thermistor checks out. Tried power up with door open. Touch Screen still does not respond to my touch and still goes dark after 60 seconds. Fuser lamp is not heating up on re-boot

This happened once before so I sent the controll panel out to Hytec for analysis. They said it checked out fine. When I re-installed the controll panel everything was back to normal. I need to somehow get controll panel to respond to my touch and stop going dark.

Problem started when fuser cleaning web bunched up like an accordian with a tear near the middle.
I don't know what else to check.

In the middle of a booklet run my IR 600 shut down displaying E000001-000
I turned off power, unpluged and waited about 10 minutes till it cooled down.
I checked the fixing roller web. It was bunched up so I re-fed onto the take up roller and put it back together.
Plugged back in E00001 re-appeared on screen.
I can *28 and get to "SERVICE MODE"
then I hit "COPIER"
It flashes "FEEDER" <1/1> <ERROR 1>
FEEDSIZE
Touch screen does not respond to my prompt attempts then the screen goes black after about 60 seconds.
I hit the On/Off button on the controll panel the machine re-boots and goes back to displaying E000001-0000.
I don't know what to try next.
If the display panel would not keep shutting off after about 60 seconds I might have a chance of clearing a code but it won't respond to my touch after getting to "COPIER" mode and the screen keeps going black after 60 seconds. Anyone gotts any HELP!
Thanx,
Dana L.

[teckat]

Re: IR 600 E000001 code

u may have a short > pull out that fuser unit again> check all connections>
& lamps

[blazebusiness]

Re: IR 600 E000001 code

In the middle of a booklet run my IR 600 shut down displaying E000001-000
I turned off power, unpluged and waited about 10 minutes till it cooled down.
I checked the fixing roller web. It was bunched up so I re-fed onto the take up roller and put it back together.
Plugged back in E00001 re-appeared on screen.
I can *28 and get to "SERVICE MODE"
then I hit "COPIER"
It flashes "FEEDER" <1/1> <ERROR 1>
FEEDSIZE
Touch screen does not respond to my prompt attempts then the screen goes black after about 60 seconds.
I hit the On/Off button on the controll panel the machine re-boots and goes back to displaying E000001-0000.
I don't know what to try next.
If the display panel would not keep shutting off after about 60 seconds I might have a chance of clearing a code but it won't respond to my touch after getting to "COPIER" mode and the screen keeps going black after 60 seconds. Anyone gotts any HELP!
Thanx,
Dana L.

Please verify the model number for us........Is it a IR600 or IR6000? And when you say the display turns off ....... do you mean the whole machine shuts down after several seconds? That's actually normal for this error code. You have a very limited window of time to enter service mode & reset the error before the unit powers down due to the self-protection circuit. So the real problem may be the display not allowing you into service mode to reset the error. Hytec checked out the panel and said it was ok but the display only has to be off a little to stop you from accessing what you need in service mode. Other items to verify-------nothing shorting out , no wadded up paper interfering with fuser drawer connector. You can also remove cable ties on any wires that have them to see if they are pinching wires. But in your case....since the problem started with a bunched up web assy , now that you correctly restrung the web and verified as per teckat that the thermistors & thermoswitch have good contact with the fuser roller....what you have is a issue where you are unable to access service mode & reset the error code. If you can't clear the code you can't diagnose anything until you resolve that issue. My bet is still on it being a display or control panel issue.

[ybnews]

Re: IR 600 E000001 code

blazebusiness, You're right. Model is IR 6000 (not 600). I removed the fuser unit, checked out all connections, unplugged and re-plugged lamp wires and wrapped w/ electrical tape. Reassembled. No change. The whole machine does not shut down. Only the touchscreen goes dark. I tried unpluging then re-plug, open main door and power up no change. I turned off and on the re-set switch at the left back side of the box, still no change.

I just noticed a curious symptom...
Touchscreen displayis a bit off in that in service mode it displays
*
COPIER
FEED



BOARD

If I touch 1/4" Above COPIER (see star) it switches to copier screen
If I hit COPIER it displays FEED
If I hit FEED nothing happens.
That tells me the touch screen is out of alignment preventing me from making on screen adjustments.

So you're probably right about a display panel issue.
I might call Hytech for advice on this.

Please verify the model number for us........Is it a IR600 or IR6000? And when you say the display turns off ....... do you mean the whole machine shuts down after several seconds? That's actually normal for this error code. You have a very limited window of time to enter service mode & reset the error before the unit powers down due to the self-protection circuit. So the real problem may be the display not allowing you into service mode to reset the error. Hytec checked out the panel and said it was ok but the display only has to be off a little to stop you from accessing what you need in service mode. Other items to verify-------nothing shorting out , no wadded up paper interfering with fuser drawer connector. You can also remove cable ties on any wires that have them to see if they are pinching wires. But in your case....since the problem started with a bunched up web assy , now that you correctly restrung the web and verified as per teckat that the thermistors & thermoswitch have good contact with the fuser roller....what you have is a issue where you are unable to access service mode & reset the error code. If you can't clear the code you can diagnose anything until you resolve that issue. My bet is still on it being a display or control panel issue.

[teckat]

Re: IR 600 E000001 code

Have u tried pulling out the Main memory & re-seating or swapping it


remove panel check for pinched wire/connector



Touch Points On The LCD Display to Be Calibrated

Service Mode>Function>Panel>TOUCHKEY

• Use it to match points of presses on the touch panel and the LCD coordinates.
• Execute this mode if you have replaced the LCD unit.

Using the Mode:

1. Select TOUCHKEY and press the OK key.
2. Press ' + ' indicated on the touch panel at nine locations in sequence. You might need a FINE TIP instrument to assist in this step.
3. Select TOUCHKEY once again to end the operation.

Note: There are times when the '+' symbol is off the screen and the adjustment cannot be performed. Additionally, the touch panel may not respond at all and no adjustment can be performed, in either case the defective component will need to be replaced.

[ybnews]

Re: IR 600 E000001 code

Just got off the phone with Hytec.
Canon rep said control panels for 550's and 6000's notoriously bad.
They gave an RA# and said they'd sawp it out under warranty.
I hope the next one comes back in working order.
I'll keep ypu posted.
Thanx,
D.

[blazebusiness]

Re: IR 600 E000001 code

Have u tried pulling out the Main memory & re-seating or swapping it


remove panel check for pinched wire/connector



Touch Points On The LCD Display to Be Calibrated

Service Mode>Function>Panel>TOUCHKEY

• Use it to match points of presses on the touch panel and the LCD coordinates.
• Execute this mode if you have replaced the LCD unit.

Using the Mode:

1. Select TOUCHKEY and press the OK key.
2. Press ' + ' indicated on the touch panel at nine locations in sequence. You might need a FINE TIP instrument to assist in this step.
3. Select TOUCHKEY once again to end the operation.

Note: There are times when the '+' symbol is off the screen and the adjustment cannot be performed. Additionally, the touch panel may not respond at all and no adjustment can be performed, in either case the defective component will need to be replaced.

Not a bad idea by teckat.....while you're waiting for that rma....try and calibrate the touch screen as per his instructions.

[canonbundy]

Re: IR 600 E000001 code

For what my input may be worth - I would say the original Code of E001-0001 was unable to be reset as you have a problem with the Touchscreen and therefore turning the machine off / on should give a code of E001-0010 which means the original code was NOT reset.
Sometimes cleaning the Contacts of the Touchscreen & recalibrating the Display can fix that problem.

I suggest checking the 52T gear may be broken on the Fixing Roller, which will cause the Cleaning Web to wrap around it.

Cliff.

[ybnews]

Re: IR 600 E000001 code

Just got off the phone with Hytec.
Canon rep said control panels for 550's and 6000's notoriously bad.
They gave an RA# and said they'd sawp it out under warranty.
I hope the next one comes back in working order.
I'll keep ypu posted.
Thanx,
D.

PROBLEM RESOLVED! I sent control panel back to Hytec. They sent me a new one under warranty. I installed it and was able to re-set the original error code. Huge Thanks all here and to Hytec for standing behind their products. I'm Back in Business!

[blazebusiness]

Re: IR 600 E000001 code

Thought that would do it for you....Glad you're fixed!