Got an issue with a machine but not sure where to go with it.
Both are iR 7105 using Firey S1's.
One will print all the PDF ok but the other will not, it keeps missing text off, yet if I print that page on its on its fine.
The only difference I can see is the one that works is on controller firmware 4104.1038.2802 and the other is on 6101.5047.3205 which doesn't work.
These are the only 2 Canon machines we service and as people of left information is lost so hoping someone on here can help.
This is a new problem to this department we all the documents were printed on Sharp machines but due to some works on site all needs to go to these Canon's for the fore sable future so any help would be appreciated.
Both are iR 7105 using Firey S1's.
One will print all the PDF ok but the other will not, it keeps missing text off, yet if I print that page on its on its fine.
The only difference I can see is the one that works is on controller firmware 4104.1038.2802 and the other is on 6101.5047.3205 which doesn't work.
These are the only 2 Canon machines we service and as people of left information is lost so hoping someone on here can help.
This is a new problem to this department we all the documents were printed on Sharp machines but due to some works on site all needs to go to these Canon's for the fore sable future so any help would be appreciated.
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