continous scan /jams IR5075

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  • FINGERS123
    Technician
    • Nov 2012
    • 33

    #1

    continous scan /jams IR5075

    When doing continuos scanning customer will get a jam in the machine and then be told to start scanning from document number 1 instead of where it left off. Is this normal for this machine? Has anyone else ever heard of this?
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1658

    #2
    Re: continous scan /jams IR5075

    I have the same problems and don't know the solution. I would think you could pick up where you left off after the jam but that doesn't seem to be the case. I have customers that have to scan in smaller batches.

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    • Canuck
      Tech Specialist

      1,000+ Posts
      • Nov 2007
      • 1713

      #3
      Re: continous scan /jams IR5075

      This makes life easier. Would you rather sort thru what has been scanned to see if anything is missing? This way the machine resumes where it left of and ensures that nothing is missing. I know it can be disabled in user mode on advanceImagerunners. Don't think so on 5075

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