Canon iR5055 Error E0748-4031

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  • Tim C
    Trusted Tech

    100+ Posts
    • Apr 2008
    • 167

    #1

    Canon iR5055 Error E0748-4031

    A very strange Error E0748-4031 on this iR5055 ....Anyone seen this?
  • Alex ahir
    Trusted Tech

    100+ Posts
    • May 2012
    • 125

    #2
    Re: Canon iR5055 Error E0748-4031

    Originally posted by tim c
    a very strange error e0748-4031 on this ir5055 ....anyone seen this?
    someone try to change it to 5065 or 5075 thats y this error come up. Try installing latest firmware

    Comment

    • Tim C
      Trusted Tech

      100+ Posts
      • Apr 2008
      • 167

      #3
      Re: Canon iR5055 Error E0748-4031

      Originally posted by Alex ahir
      someone try to change it to 5065 or 5075 thats y this error come up. Try installing latest firmware
      Sry, I don't understand "someone try to change it to 5065 or 5075" what does that mean? I am heading there to try and upgrade the firmware, and system software

      Comment

      • Tim C
        Trusted Tech

        100+ Posts
        • Apr 2008
        • 167

        #4
        Re: Canon iR5055 Error E0748-4031

        Originally posted by Tim C
        Sry, I don't understand "someone try to change it to 5065 or 5075" what does that mean? I am heading there to try and upgrade the firmware, and system software
        Went thru the System software, firmware installation..even did ALL the HDD format Still ended up with the same code.
        Anybody seen this problem?

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon iR5055 Error E0748-4031

          Originally posted by Tim C
          A very strange Error E0748-4031 on this iR5055 ....Anyone seen this?
          ===============

          what was the original issue ??
          e602 ???

          Unable to format the Hard Disk Drive or Re-Flash System Software
          your HDD may be Toast




          Bootrom, DRAM and Hard Disk Drive have all been reseated on the Main Controller PCB.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Alex ahir
            Trusted Tech

            100+ Posts
            • May 2012
            • 125

            #6
            Re: Canon iR5055 Error E0748-4031

            change ram,bootrom and hdd






            Originally posted by teckat
            ===============

            what was the original issue ??
            E602 ???

            Unable to format the hard disk drive or re-flash system software
            Your hdd may be toast




            Bootrom, dram and hard disk drive have all been reseated on the main controller pcb.

            Comment

            • Tim C
              Trusted Tech

              100+ Posts
              • Apr 2008
              • 167

              #7
              Re: Canon iR5055 Error E0748-4031

              Originally posted by teckat
              ===============

              what was the original issue ??
              e602 ???

              Unable to format the Hard Disk Drive or Re-Flash System Software
              your HDD may be Toast




              Bootrom, DRAM and Hard Disk Drive have all been reseated on the Main Controller PCB.
              No the original issue was a finisher, hole punch error. Machine was still running with the "Limited Function" on.
              After checking and resetting the code the E0748-4031 came up and the machine would no longer boot up.
              Just a screen with a the boot bar comes up nothing more, errors out.
              I re-installed the SYSTEM SOFTWARE, FORMATED THE HDD. LOADED EVERYTHING. no help,,,,,, Dead

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon iR5055 Error E0748-4031

                Originally posted by Tim C
                No the original issue was a finisher, hole punch error. Machine was still running with the "Limited Function" on.
                After checking and resetting the code the E0748-4031 came up and the machine would no longer boot up.
                Just a screen with a the boot bar comes up nothing more, errors out.
                I re-installed the SYSTEM SOFTWARE, FORMATED THE HDD. LOADED EVERYTHING. no help,,,,,, Dead
                =================
                I personally would never do a SST Format on an HDD that had a working System Software installed---it usually makes things worse (learned my lesson way back) - I would only Format a partition on it (service mode) for a communication issue-


                Think it's time to get a new HDD
                >1-FORMAT
                >2-All-HDF
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Tim C
                  Trusted Tech

                  100+ Posts
                  • Apr 2008
                  • 167

                  #9
                  Re: Canon iR5055 Error E0748-4031

                  Originally posted by teckat
                  =================
                  I personally would never do a SST Format on an HDD that had a working System Software installed---it usually makes things worse (learned my lesson way back) - I would only Format a partition on it (service mode) for a communication issue-


                  Think it's time to get a new HDD
                  >1-FORMAT
                  >2-All-HDF
                  I will try that, thanks

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    Re: Canon iR5055 Error E0748-4031

                    Try pulling the transport drawer out,open the side doors,pull out process unit(unplug everything that plugs into it). I had one of these that the transfer/sep assembly was causing it. I know the manual says something about model mismatch or something, but if stuff is shorting or whatever,machine goes brain dead

                    Comment

                    • Canuck
                      Tech Specialist

                      1,000+ Posts
                      • Nov 2007
                      • 1713

                      #11
                      Re: Canon iR5055 Error E0748-4031

                      Originally posted by teckat
                      =================
                      I personally would never do a SST Format on an HDD that had a working System Software installed---it usually makes things worse (learned my lesson way back) - I would only Format a partition on it (service mode) for a communication issue-


                      Think it's time to get a new HDD
                      >1-FORMAT
                      >2-All-HDF
                      I totally agree. If you format the HDD of a working 3245,you wipe the bios(kind of a secondary operating system) from the hdd and it won't boot. Put in a new HDD to make it work. Like Teckat said,be careful

                      Comment

                      • Tim C
                        Trusted Tech

                        100+ Posts
                        • Apr 2008
                        • 167

                        #12
                        Re: Canon iR5055 Error E0748-4031

                        Changed the Hard Drive, the Boot rom and the Memory...it came back to life. Thanks for the help !

                        Comment

                        • Tim C
                          Trusted Tech

                          100+ Posts
                          • Apr 2008
                          • 167

                          #13
                          Re: Canon iR5055 Error E0748-4031

                          Changed the Hard Drive, the Boot rom and the Memory...it came back to life. Thanks for the help ![/QUOTE]

                          OK -got a new preloaded hard drive for the iR5055. The machine comes to ready after like 20 mins in wait time.
                          It Makes copies, some fast, some slow.
                          Could this be Memory issues?

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: Canon iR5055 Error E0748-4031

                            Originally posted by Tim C
                            Changed the Hard Drive, the Boot rom and the Memory...it came back to life. Thanks for the help !
                            OK -got a new preloaded hard drive for the iR5055. The machine comes to ready after like 20 mins in wait time.
                            It Makes copies, some fast, some slow.
                            Could this be Memory issues?[/QUOTE]

                            Pre-Loaded

                            what ver of Firmware ?? is on & who Pre-Loaded it
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

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