[Error Code] Service Support tool error

[rferdi91]

error sst.jpg
need help guys !!!!

[Canon.Tech]

Re: Service Support tool error

Need more info from you, like what model machine is it & what fault do you have etc

[rferdi91]

Re: Service Support tool error

i'm trying upload mode on ir105, but it always error 8

[teckat]

Re: Service Support tool error

i'm trying upload mode on ir105, but it always error 8

??????? Upload what from SST

[Canuck]

Re: Service Support tool error

The pink screen of death

[teckat]

Re: Service Support tool error

The pink screen of death

[rferdi91]

Re: Service Support tool error

??????? Upload what from SST

if you wanna help just help me,, if you don't just leave me ALONE !!!!!

[creatinchaos]

Re: Service Support tool error

Agree, we need some more infor in order to help you. I cannot read from your picture but it looks like error4 is this correct? Have you tried switching to "low" speed more within the Support Tool? Are you placing the machine in proper "download" mode??? You are using an old version of Service Support Tool. Canon is up to v4.72Ek. Let us know more if you can and we will try to help you. Most Service Support Tool issues are easy to fix.

[teckat]

Re: Service Support tool error

if you wanna help just help me,, if you don't just leave me ALONE !!!!!

------------

point to note---your attitude stinks/

u think we are supposed to be mind readers here-
u post a lack of information on your issue-

I posted a simple ?

Upload What !!!

[bipc]

Re: Service Support tool error

------------

point to note---your attitude stinks/

u think we are supposed to be mind readers here-
u post a lack of information on your issue-

I posted a simple ?

Upload What !!!

i think teckat was and is trying to help you so don't be offensive, if you don't provide enough information for us to reach a possible solution we must ask you to provide it, that error could be from dozens of different reasons so if you want our help please give us more info if not... it's your choice

[canonbundy]

Re: Service Support tool error

[QUOTE=rferdi91;370246]error sst.jpg
need help guys !!!![/QUOTE

SST Error 221.

Cause
Incompatibility between the BootROM and Main Controller Firmware. The BootROM must be upgraded first.

Action
Upgrade the BootROM first using the Single method in safe mode then reboot the device afterwards. After a successful BootROM flash you can perform the firmware set for collective downloading [ALL].

If the above remedy fails to correct the cause, listed below are 2 alternative solutions for this issue:

1. Carry and use a copier BootROM v8.38 or higher to format and install the System Software to the new HDD. The original BootROM [C or N] now can be upgraded, after flashing the System Software. Be sure the BootROM is model specific.
2. Bring the original BootROM that is lower than v8.38 to a known working machine and flash it to v8.38 or higher. Install the BootROM back into the original machine, format and install the System software.

[Nery_Jesus]

Re: Service Support tool error 109

Error.jpg

I have this error. please help.


thank you.

[teckat]

Re: Service Support tool error 109

[ATTACH=CONFIG]25713[/ATTACH]

I have this error. please help.


thank you.

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what are u trying to do ???

error in top right on menu ??

Note: u have a very old ver of SST

[Nery_Jesus]

Re: Service Support tool error 109

Excuse the ignorance.


What version do you recommend and if you can send the appropriate version.


Thank you.

[teckat]

Re: Service Support tool error 109

Excuse the ignorance.


What version do you recommend and if you can send the appropriate version.


Thank you.

================================

U did not answer ??

what are u trying to do with SST