Canon Scan Gear and Windows 8 64bit

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1384

    #1

    Canon Scan Gear and Windows 8 64bit

    Trying to find a Network Scangear version that will work with Windows 8 64bit and a Canon ir 5000. Using Word 2010 and Acrobat X Standard. Anyone had any success with this.

    Thanks
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: Canon Scan Gear and Windows 8 64bit

    Have you tried the win7 x64 version?

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon Scan Gear and Windows 8 64bit

      November 22, 2012
      Canon Inc./Canon Europe Ltd.

      Important notice regarding compatibility with Windows 8 of Canon Printer and Multifunctional products (i-SENSYS, imageRUNNER, iR, imageRUNNER ADVANCE and imagePRESS)

      Dear Windows 8 user,

      Following the release of Windows 8 on October 26th 2012, Canon has identified compatibility issues with following current Canon LASER Printer / Fax Drivers and the new Windows 8 OS. Printer driver UFR II/PS/PCL: v20.80/XPS: v1.60 (Full functions/Basic functions)/GPCL/GLX: v1.10/UFR II: v2.90/PCL: v8.90/v6.90/PS: v4.90/CDCT: v3.1/CAPT (general) FAX driver/FAX Driver: v8.80 Below, we would like to clarify the official versions that will support Windows 8 and provide some detail of the problems observed with current drivers and where possible a recovery procedure.

      Canon LASER Driver Official Support Schedule for Windows 8  Printer Drivers UFRII / UFRII LT / PCL 5e, 5c, 6 / PS3 Drivers: v20.85 XPS Driver: v1.65 Generic PCL Driver: v1.20 CAPT Driver: TBD CDCT: v4.0 NetSpot Device Installer: Not supported PPD: No change  FAX Drivers Fax Driver: v8.85 Cover Sheet Editor: v1.1  Scan Driver / Software Network ScanGear: Not supported Color Network ScanGear: v2.71 WIA Network ScanGear2: v1.0 MF ScanGear:
      TBD Current expected availability for the Windows 8 supported versions is November / December 2012.

      Known Issues / Limitations of Current Drivers UFRII / UFRII LT /PCL 5e, 5c, 6 / PS Driver Known Issue Affected DeviceGeneric PCL 6 Printer Driver Known Issue Affected DeviceFax Printer Driver Limitations Affected Device
      [UI] Text clipped issue occurs on driver interface.
      [UI] Preview image is partially clipped when a Cover Sheet is attached (no issue with Fax)
      [Messaging API (MAPI)] address book is not displayed in the [Address book List]
      Windows 8 x64 OS: The help layout for [Select Destinations from Address Book] dialogue corrupts
      When a Fax is sent from Windows Photo Viewer / Internet Explorer 10, the image is printed lighter than the original data
      [Point & Print] Point & Print setting deleted after upgrading from Windows 7 to Windows 8.
      [Uninstaller] Uninstaller terminates incorrectly when clean-up is performed on the uninstaller
      ALL

      CAPT Printer Driver Limitations Affected device
      On the Windows 8 Start Screen:
      - Printer driver cannot be installed
      - Printer driver cannot be uninstalled
      - PSW cannot be displayed
      - Printer driver advanced settings are not available
      CDCT customized drivers are not supported for use with Windows 8 x64 (Cannot be installed onto x64 without a normal CAT file).
      Help is not displayed
      Jobs disappear when printing from Microsoft Windows 8 Style UI
      Note: The last several pages often disappear with some jobs. The frequency is 70-80 percent.
      PSW cannot be launched without access rights
      Printer property sheets cannot be opened (cannot print)
      No-paper error is displayed when the power is off
      Run time error occurs during un-installation
      PCA dialogue appears when AutoShutDown tool is executed.
      ALL

      LBP3000/LBP3210/LBP3300/LBP5000/LBP5100/LBP5200/LBP5300
      LBP3010,LBP3100,LBP3250,LBP3310,LBP5050
      LBP6000,LBP6010,LBP6018,LBP6200,LBP6300,LBP7010,LB P7018,LBP7200
      LBP3010,LBP3100,LBP3250,LBP3310,LBP5050,LBP6000,LB P6010,LBP6018,LBP6200,LBP6300,LBP7010,LBP7018,LBP7 200
      LBP2900,LBP3000,LBP3210,LBP3300,LBP5000,LBP5100,LB P5200,LBP5300
      LBP2900,LBP3000,LBP3210,LBP3300,LBP5000,LBP5100,LB P5200,LBP5300
      ALL
      LBP6200,LBP7010
      Support Plan for Creo Controller Supported Creo Controller
      TBD
      Support Plan for EFI Controller
      Support controller and Plan Supported efi controller
       imagePASS-A2 v1.0
       imagePASS-B2 v1.0
       ColorPASS-GX400 v1.0
       imagePASS-U2 v1.0
       imagePRESS Server A3200 v1.0
       imagePRESS Server A2200 v1.0
       imagePRESS Server A1200 v1.0
       imagePASS-A1 v1.0
       imagePASS-B1 v1.0
       imagePRESS Server A3100 v2.0
       imagePRESS Server A2100 v2.0
       imagePRESS Server A1100 v2.0
       imagePRESS Server Q2 v2.0
       imagePRESS Server T2 v1.0
       imagePRESS Server J200 v1.21
       imagePRESS Server J100 v1.21
       imagePASS-U1 v1.0
       ColroPASS-GX300 v2.0
       ColroPASS-GX300 v1.0
       ColorPASS-GX200 v1.0
       ColorPASS-GX100 v1.1
       imagePASS-H1/C NW Print Unit-H1 v2.0*
       imagePASS-J1/C NW Print Unit-J1 v1.1
       imagePASS-S2/NW M.PDL Print Unit-S2 v2.0
       imagePASS-S1/NW M.PDL Print Unit-S1 v2.1
       imagePASS-G1/C Print NW Unit-G1 v1.0
       imagePASS-F2/C Print NW Unit-F2 v1.0
       imagePASS-C2/C Print NW Unit-C2 v1.0
      BLUE: schedule is TBD
      Others :EFI released. These drivers will be uploaded shortly
      Key
      TBD = To Be Determined
      TBC = To Be Confirmed
      PSW = Printer Status Window (Canon)
      PCL = Printer Command Language (HP)
      PS = PostScript (Adobe)
      CAPT = Canon Advanced Printing Technology
      UFR / UFR II = Ultra Fast Rendering (Canon)
      UI = User Interface
      PCA = Program Compatibility Assistant (Microsoft Windows)
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      Working...