Canon CLC 2620 not responsive

[Guest]

Hi all,

We've just bought a Canon CLC2620 from auction for our business. Turned it on, it boots ok, gets to the usual screen but it's sat saying "Printer Warming Up". It's completely unresponsive. Nothing on the screen responds and the physical buttons do nothing either. Considering this unit has come from auction, I'd like to factory reset it anyway so am just wondering if there's some kind of manual hard reset that can be done?
Thanks in advance.

[sniper2g8]

Re: Canon CLC 2620 not responsive

Hi all,

We've just bought a Canon CLC2620 from auction for our business. Turned it on, it boots ok, gets to the usual screen but it's sat saying "Printer Warming Up". It's completely unresponsive. Nothing on the screen responds and the physical buttons do nothing either. Considering this unit has come from auction, I'd like to factory reset it anyway so am just wondering if there's some kind of manual hard reset that can be done?
Thanks in advance.

Does it give error code
one of the drum unit is faulty you need to change it

[Canon.Tech]

Re: Canon CLC 2620 not responsive

Yes most likely a faulty drum or toner. Leave the machine on showng warming up walk away & leave it, machine will eventually throw an error code, come back here & let us know what code it thows.

[Canon.Tech]

Re: Canon CLC 2620 not responsive

Yes most likely a faulty drum or toner. Leave the machine on showng warming up walk away & leave it, machine will eventually throw an error code, come back here & let us know what code it thows.

[Gavstead]

Re: Canon CLC 2620 not responsive

Does it give error code
one of the drum unit is faulty you need to change it

No error code, everything is as you would normally expect except when it says "printer warming up" it just freezes there. Nothing is responsive.
If it was a faulty drum unit, wouldn't I get some kind of message about it?

[Canon.Tech]

Re: Canon CLC 2620 not responsive

Can you hear the machine running? if so leave it on it should eventually show an error code.

[Gavstead]

Re: Canon CLC 2620 not responsive

Yes most likely a faulty drum or toner. Leave the machine on showng warming up walk away & leave it, machine will eventually throw an error code, come back here & let us know what code it thows.

How long should I leave it? I had it on in that state for a good couple of hours and the most it did was go into standby. When I woke it up it just resumed its frozen state of warming up.

[Gavstead]

Re: Canon CLC 2620 not responsive

This is what i'm saying, leave the machine on it WILL EVENTUALLY SHOW AN ERROR CODE

Ok thanks. Will try leaving it on as long as possible.

[Canon.Tech]

Re: Canon CLC 2620 not responsive

If you've left it on for a few hours & no error it may not be the drum or toners.

Is the control panel locked up, do any buttons work? can you enter service mode?

[SCREWTAPE]

Re: Canon CLC 2620 not responsive

Most likely it will be the drums.

Best answer..

Call for service.

[demirhas]

Re: Canon CLC 2620 not responsive

Dear all, I have very same stuation with the same model. It boots up, during warming up stage touch panel is working about 6 seconds only. then it freezes completely. I removed all toner cardridges and drums it is same behavior. I tried 3 different set of ram modules, no change. Any suggestions will be approciated. Is the bootrom copier specific?
Please Gavstead can you update your latest findings? thank you all..

[teckat]

Re: Canon CLC 2620 not responsive

Dear all, I have very same stuation with the same model. It boots up, during warming up stage touch panel is working about 6 seconds only. then it freezes completely. I removed all toner cardridges and drums it is same behavior. I tried 3 different set of ram modules, no change. Any suggestions will be approciated. Is the bootrom copier specific?
Please Gavstead can you update your latest findings? thank you all..

,-----;
Do u have a Fiery connected ?
If so , i can probably give u the fix--will post it if answer is yes to Fiery

[demirhas]

Re: Canon CLC 2620 not responsive

It has a fiery connected, and it was the problem. I disconnected the fiery and change Picture Control valoue from 3 to 0 before it freezes then after resatrt it was working perfectly. So thank you Teckat I need the fix please.

[teckat]

Re: Canon CLC 2620 not responsive

It has a fiery connected, and it was the problem. I disconnected the fiery and change Picture Control valoue from 3 to 0 before it freezes then after resatrt it was working perfectly. So thank you Teckat I need the fix please.

________
That's the fix I was going to tell u about,
in also included a re-discovery of Fiery procedure.

Good Luck