Canon imageRunner ADVANCE 2030: Stupid Question

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  • I.D.S.
    Technician
    • Jul 2013
    • 21
    #1

    [Misc] Canon imageRunner ADVANCE 2030: Stupid Question

    I'm currently helping a client troubleshoot a machine remotely. The machine is a Canon imageRunner ADVANCE 2030. I've never seen or worked on this model before so I'm completely clueless. Is there a way to show the toner level on the display panel? If so, how do I go about doing that? Does anyone have the user manual/guide for this machine? I Googled it, but of course, when it comes to manuals...

    Thanks in advance!
    Tags: 2030, canon, display, level, manual, manuals, panel, toner, user
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Canon imageRunner ADVANCE 2030: Stupid Question

      Originally posted by I.D.S.
      I'm currently helping a client troubleshoot a machine remotely. The machine is a Canon imageRunner ADVANCE 2030. I've never seen or worked on this model before so I'm completely clueless. Is there a way to show the toner level on the display panel? If so, how do I go about doing that? Does anyone have the user manual/guide for this machine? I Googled it, but of course, when it comes to manuals...

      Thanks in advance!
      ------------------------------------------------

      Check the toner level through RUI (Remote User Interface)type IP in browser address bar to bring up RUI/ in there u can check & do various operations

      Basic Operation Guide

      imageRUNNER ADVANCE C2030/C2030H/C2025H/C2020/C2020H Basic Operation Guide




      NOTE      --
      The Developing Assembly supply count is reset in the case that the Toner Container is
      removed and then installed while absence of toner is detected, print operation is made,
      and then presence of toner is detected. Therefore, there is no need to reset the service
      mode. Note that the supply count is not reset in other cases.
      Because the Hopper Assembly in this equipment is very small, printing cannot be
      executed after absence of toner in the Toner Container is detected. Therefore, the
      3-level display, which is available with the existing models, is not available.
      In the case that the Toner Container is replaced while continuous printing is available,
      warning message will not be cleared.
      To clear the warning message, select the following: User Mode > Adjustment/
      Maintenance > Replace Toner While Printing Is Still Possible, and then select the target
      color.
      Example: when selecting black
      A message “Did you replace the black toner while printing was possible? (Perform this
      operation only if toner was replaced when printing was possible.)” is displayed. By
      selecting “Yes”, the supply count is reset and the warning is cleared.
      Last edited by teckat; 09-12-2013, 10:52 PM.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713
          #3
          Re: Canon imageRunner ADVANCE 2030: Stupid Question

          System monitor,consumables on control panel

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