Canon Remote Access Software

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  • JAMES KING
    Technician
    • Jul 2012
    • 14

    #1

    [Misc] Canon Remote Access Software

    Hi All,

    Can someone help me with a problem i'm having installing this app,

    We have installed it on the clients network and enabled it on the machine iRAdv C5235i logged in > management settings > licence/others >Remote operations settings to on, then swt machine off/on, note this machine has different wording for last step ( Remote operation settings )

    the firmware is 13.01

    when you attempt to log in from the clients pc with th ip address or domein it says unable to connect,

    Can I connect my laptop direct to machine and set within same range, should I be able to log in ?

    Any help would be appreciated its the first time I've used this software since the course over a year ago?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon Remote Access Software
    1. Press → [Management Settings] → [License/Other] → [Remote UI].


    1. Select [On] or [Off].

    Details of each item are shown below.
    [On]: Settings can be specified and the machine can be operated through the Remote UI.
    [Off]: Settings cannot be specified and the machine cannot be operated through the Remote UI.

    • If you select [On]:
    • Select [On] or [Off] for <Use SSL> → press [OK].

    <Use SSL>
    [On]: SSL is used to communicate.
    [Off]: SSL is not used to communicate.
    <Use Reference Print>
    [On]: Prints with URL specified.
    [Off]: Cannot print with URL specified.
    • If you select [Off]:
    • Press [OK].

    • Before setting <Use SSL> to 'On', it is necessary to set a default key in Preferences (from the Settings/Registration screen). (See [SSL Settings] in "Settings/Registration Table.")

    • Any changes made to <Use SSL> are also applied to <Use SSL> in [MEAP Settings] in Management Settings (from the Settings/Registration screen). (See "MEAP Settings.")

    • The Remote UI is enabled only after you restart the machine (the main power switch is turned
      OFF, and then back ON). For instructions on restarting (turning the main power switch OFF and then ON) the machine, see "Before You Start Using This Machine."
    • Enable the Remote UI

    Set Remote UI in Management Settings (from the Settings/Registration screen) to 'On'. It is also recommended that Device Information Settings in Device Management (from the Settings/Registration screen) is configured.

    • Connection via a proxy server is not possible. If your system environment has a proxy server, perform the following setting. (Settings vary according to the system environment, consult your network administrator.)

    • Enter the IP address of the machine into Exceptions in the web browser proxy server settings.

    • You must set your web browser to enable all cookies and use JavaScript. Otherwise, you will not be able to change the machine's settings using the Remote UI.

    • If the control panel of the machine is being used for a particular operation and if you use the same operation on the Remote UI, the last setting is activated.
    • If multiple Remote UIs are running simultaneously, the latest setting that was made is enabled. It is recommended that only one Remote UI be running at a time

    • To enter characters from a web browser, use the characters that you can enter from the touch panel display of the machine. If you use the other characters, they may not be displayed/recognized properly on the machine.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • V-P
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2011
      • 679

      #3
      Re: Canon Remote Access Software

      man...

      I hate the idea that I have to learn this stuff soon !

      Comment

      • DAG COPIERS & COMPUTERS
        Senior Tech

        500+ Posts
        • Oct 2010
        • 860

        #4
        Re: Canon Remote Access Software

        Originally posted by V-P
        man...

        I hate the idea that I have to learn this stuff soon !
        You have no choice if you are to keep in this trade!

        Comment

        • JAMES KING
          Technician
          • Jul 2012
          • 14

          #5
          Re: Canon Remote Access Software

          My head hurts just reading the remote access manual,
          thanks for the input I'll have a go wednesday when the my head stops spinning and report back.

          thanx

          Comment

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