Hi
My canon ir2020 show message E808 error after starting.
How to fix this error?
My canon ir2020 show message E808 error after starting.
How to fix this error?
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Re: Canon IR 2020 E808 error
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E808-0001 = Title Zero cross signal detection errorimageRUNNER ADVANCE C2020 / C2030 / C2225 / C2230 E808-0002 Error Code Error : 
E808-0002 error
Connector J120 on the power supply PCB was not seated correctly. It was found that a tie wrap on the harness by connector J111 was too tight and was pulling on the wires going to J120. Cutting the tie wrap resolved the intermittent error code.
Detection description=
Unable to detect 43 to 57Hz for 5000 msec or longer at the start of zero cross detection
Remedy=Electrical trouble with failed zero cross signal
1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit
2. Replace the AC Driver PCB (UN14)
3. Replace the DC Controller PCB (UN09)
4. Check the power supply condition at the customer site.
When it is below 43 to 57Hz, ask for a construction work.
E808-0002 = Title Zero cross signal detection error
Detection description=
Unable to detect 43 to 57Hz for 500 msec or longer after confirmation of a zero cross cycle
Remedy=Electrical trouble with failed zero cross signal
1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable,open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit
2. Replace the AC Driver PCB (UN14)
3. Replace the DC Controller PCB (UN09)
4. Check the power supply condition at the customer site.
When it is below 43 to 57Hz, ask for a construction work.**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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