Win7 Pro 64bit

[Peter Sim]

Hi all,
Need help and info.
I have customer using ir3300 to scan to folder with pc is win7 professional.Install scangear v2.30 64bit driver.

Scangear tool is able to detech and the test connection is successful but when use paperport to launch an application,it get this error "The necessary file is corrupted ,not found or the setting are incorrect.Scan drive will be quitted"

Any idea on how to resolve this issue?

Thank you in advance

[nghialuuvn]

Re: Win7 Pro 64bit

Hi,
Try to use other application to get scanned image such as office, adobe acrobat...
From that you can verify the problem come from whether network scangear or paperport
Good luck

[gcsbkk]

Re: Win7 Pro 64bit

Try with others program to scan.

Or try to change new version of network scangear.

[Peter Sim]

Re: Win7 Pro 64bit

Hi,
Try to use other application to get scanned image such as office, adobe acrobat...
From that you can verify the problem come from whether network scangear or paperport
Good luck

Is this cause by the pc itself?Because for win Xp,there is no problem.

[V-P]

Re: Win7 Pro 64bit

download irfanview from IrfanView - Official Homepage - one of the most popular viewers worldwide

it is a freeware.

[northernlife]

Re: Win7 Pro 64bit

Foxit is what I've been using for a while. Doesn't follow links in pdf's, doesn't phone home. Loads quickly, isn't a pig like acrobat.

[Canuck]

Re: Win7 Pro 64bit

When you install scan gear onto a 64 bit system,it installs 32 bit version and runs in 32 bit compatability mode. Could be your issue. Try imaging with Capture Perfect

[Peter Sim]

Re: Win7 Pro 64bit

When you install scan gear onto a 64 bit system,it installs 32 bit version and runs in 32 bit compatability mode. Could be your issue. Try imaging with Capture Perfect

Thank you everyone here, will try to use other programm to test.
Will update the result.

[Peter Sim]

Re: Win7 Pro 64bit

download irfanview from IrfanView - Official Homepage - one of the most popular viewers worldwide

it is a freeware.

Thank you for the info.
Used IrfanView to scan solved the problem.

Can IrfanView do the grouping if scan multiple copiers with pdf format?

[KL568]

Re: Win7 Pro 64bit

Thank you for the info.
Used IrfanView to scan solved the problem.

Can IrfanView do the grouping if scan multiple copiers with pdf format?

Hi,

Try look for a keyword "batch"? Used fiddle with this software years ago and it used to have it but now seldom have opportunity use it.

[Peter Sim]

Re: Win7 Pro 64bit

Hi,

Try look for a keyword "batch"? Used fiddle with this software years ago and it used to have it but now seldom have opportunity use it.

Hi,
Only can see multiple image (Batch mode) and Batch conversion/Rename
Paper port can do grouping but when scan got error.
If possible ,please elaborate more specific.
Thank you.

[ss200222]

Re: Win7 Pro 64bit

I have Canon iR3300, i use Network ScanGear and its working fine, but the image scanned and sent to PC is in .TIFF Format, can the .TIFF be change to .Jpeg, .BMP or .PNG??
Any settings to do??

Regards.