iR 4570 - Printing disabled

[cent89]

Hi, I have a Canon Ir4570 and i think the print function is disabled. If I print any page from the pc via usb cable, the led on the printer blinking for some seconds and any page are printed. In the additional function menu there isn't any reference to the print function.
The printer was in a office and I think some functions are disabled. Can you help me to able the print??

Thanks!
Roberto

[gcsbkk]

Re: iR 4570 - Printing disabled

Hi

I don't think the print function was disabled.

For this case please try to change cable or re-install printer driver thought can solve the problem.

Good luck

[DAG COPIERS & COMPUTERS]

Re: iR 4570 - Printing disabled

Reinstall the printer driver; preferably UFRII LT then retry. There's also a possibility of document left in the print memory by previous user, check this and clear the memory.

[cent89]

Re: iR 4570 - Printing disabled

Hi, thanks for the replay.
The pc and the driver are new, I have take the printer from the friend's office in my house.

[northernlife]

Re: iR 4570 - Printing disabled

What's listed under the print log? Any failed jobs there along with what code?

[gcsbkk]

Re: iR 4570 - Printing disabled

Hi, thanks for the replay.
The pc and the driver are new, I have take the printer from the friend's office in my house.

Ok I think it's wrong driver
maybe driver in your computer the machine not support

method to check are
1. Press counter check button
2. Device configuration
3. Check what kind of driver that your machine support ex. PS PCL UFRII

install driver that your machine supported
enjoy it!