ir2530 Load LGL size paper message

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  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847
    #1

    ir2530 Load LGL size paper message

    Hi Folks, anyone know how to get rid of the load lgl size paper message on a 2530. This particular customer uses LTR is all 4 trays. Nothing in queue with LGL or anything. Thanks
    Tags: 253, 2530, 530, customer, lgl, load, message, paper, size, trays
    • Canuck
      Tech Specialist

      1,000+ Posts
      • Nov 2007
      • 1713
      #2
      Re: ir2530 Load LGL size paper message

      Copy,print or both? Off the glass,through adf? SCANNER/READER/OPTION/BODY/SENS-CNFG set to 1? Do all install adjustments(ccd-adj,white levels,df stuff,etc)?

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847
          #3
          Re: ir2530 Load LGL size paper message

          Displays the message in the top of the UI when the machine is in standby.

            Comment

            • Ron314
              Technician

              Site Contributor
              50+ Posts
              • Apr 2013
              • 97
              #4
              Re: ir2530 Load LGL size paper message

              If I understand what you're saying, which I probably don't, actually I'm sure I don't, you have a tray that is setup for legal paper but just doesn't have any paper in the tray. Of course the alternative thought is that you have a print job that desperately wants to print on legal paper, but you have no trays designated legal for which the paper can be pulled from. Finally, could there be a piece of paper jammed behind one of the trays just messing with your brain?


              Ron

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                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847
                  #5
                  Re: ir2530 Load LGL size paper message

                  no. Job queue is empty. Nothing to be printed at all. The customer does NOT use LGL paper they only use LTR in all 4 trays. There's a message at the top of the copy screen that says "Load LGL size paper". Trust me I wouldn't be asking the question if it was one of the regular "you have a job that requires lgl please load it" messages

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