Canon irc3200 with c1-fiery restarting......

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  • madhusel
    Technician
    • Dec 2011
    • 12
    #1

    [Misc] Canon irc3200 with c1-fiery restarting......

    Hi we are using canon irc3200 with c1-fiery. from last week its giving problems to me...when scanning through Color network scangear using photoshop the machine got restarting automatically. please tell me how to solve this issue.....
    Tags: canon, color, fiery, irc, issue, restarting, scan, scanning, work
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Canon irc3200 with c1-fiery restarting......

      Originally posted by madhusel
      Hi we are using canon irc3200 with c1-fiery. from last week its giving problems to me...when scanning through Color network scangear using photoshop the machine got restarting automatically. please tell me how to solve this issue.....
      ------------------

      u mean the control LCD go off & on ??? or the printer powers off/on ????

      Power Distribution PCB could be going bad ...

      Remove the Open Interface PCB(this is the Fiery board) in the copier / clean & re-seat it
      it could also be going bad
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • madhusel
          Technician
          • Dec 2011
          • 12
          #3
          Re: Canon irc3200 with c1-fiery restarting......

          Originally posted by teckat
          ------------------

          u mean the control LCD go off & on ??? or the printer powers off/on ????

          Power Distribution PCB could be going bad ...

          Remove the Open Interface PCB(this is the Fiery board) in the copier / clean & re-seat it
          it could also be going bad

          Fiery is not restarting only the machine restarting in the display the canon logo will come......i have cleaned the fiery board also, there is no problem while giving print from the system....the problem occurs while scanning

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: Canon irc3200 with c1-fiery restarting......

              Originally posted by madhusel
              Fiery is not restarting only the machine restarting in the display the canon logo will come......i have cleaned the fiery board also, there is no problem while giving print from the system....the problem occurs while scanning
              ----------------------------------------------------------
              u mean every time the reader scanner moves the LCD display goes dark > then back to normal

              what happens on regular glass copies when reader scanner moves
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • madhusel
                  Technician
                  • Dec 2011
                  • 12
                  #5
                  Re: Canon irc3200 with c1-fiery restarting......

                  Originally posted by teckat
                  ----------------------------------------------------------
                  u mean every time the reader scanner moves the LCD display goes dark > then back to normal

                  what happens on regular glass copies when reader scanner moves
                  When making copies on regular glass is not a problem its working normaly, the only problem is scanning the document using network scangear......

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083
                      #6
                      Re: Canon irc3200 with c1-fiery restarting......

                      Originally posted by madhusel
                      When making copies on regular glass is not a problem its working normaly, the only problem is scanning the document using network scangear......
                      uninstall and re-install SCANGEAR



                      Scangear 2.71 is usually for Color products

                      http://support-sg.canon-asia.com/contents/SG/EN/0100175007.html
                      Color Network ScanGear v2.71
                      http://software.canon-europe.com/software/0039663.asp?model=

                      Caution
                      This TWAIN scan driver is a 32bit driver which can only be used with 32bit-compatible applications running on 64bit OS.


                      • TheScanGear Tool cannot be started at the same time as the Color Network ScanGear driver.
                      • The window displayed may differ according to the operating system on your computer.
                      • If the [Windows Security Alert] dialog box appears, you need to register ScanGear Tool in [Exceptions] in Windows Firewall.







                      The Color Network Scangear v2.71 has to be installed in Windows XP compatibility mode.
                      u can try this>>>

                      Setting up Color Network ScanGear Ver.2.71 as Twain Driver on Windows 7 64 bit..pdf
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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