error E020-1060 canon IRC 2220

[Desert Rat]

Re: error E020-1060 canon IRC 2220

Thank you guitar9199,
This whole post has been very helpful. I will have to save it in my tech help file.

DR

[JPiek]

Re: error E020-1060 canon IRC 2220

Agree with Guitar9199...

If you remove the laser, 9 times out of ten (or is it 99 out of a 100?) you'll see the whole casing of the laserunit is covered with toner...

[Desert Rat]

Re: error E020-1060 canon IRC 2220

Hard to ignore all of you telling me to remove the laser unit and clean it. I did save the chips I believe. So I will make time
to go back and clean the laser mirrors. After that I will install the new chips and see if the code returns.

Thank you everyone

DR

[Desert Rat]

Re: error E020-1060 canon IRC 2220

Well,
It came back.

The black was faded badly along the bottom. The color was completely shot. I looked it over. The transfer belt looks fairly good
despite being at about 89% of use. I ran the transfer belt cleaning task. It started throwing the E00020 code with different details.
Mostly the detail was 03B0, ATR sensor high density black. I pulled the laser unit and cleaned the mirrors and reinstalled the original chips.
Ran the Auto gradation program and the color kinda came back but the color registration was off toward the bottom. Then it gave the same
code only for the magenta. Did this a couple of times so I put the used chip in the magenta drum and it stopped. I also got the code that point to the yellow and cyan Image units while I was running single color.
The copy quality is good on the black and the full color looks pretty good also. When I run just yellow it looks like a ghost image in cyan or black.
It does not show up on the full color prints, or single color magenta, cyan and black.
I did see the patches on the t-belt and they looked pretty solid. The sensor shutter moves free and easy.

I think I screwed up the toner concentration in those drum. I will look through the book tonight for an answer.
Is there anyway to recover the concentration back in correct range? It was only about 7000 prints ago.

Thanks

DR

[Northwestservice]

Re: error E020-1060 canon IRC 2220

hello DR I have felt your pain on the same issue. One thing I started doing on this series of copier is remove old drum close the door let the machine tell you the XX drum unit is not installed, then install new drum. I do this for every drum I replace and don't have the error since, good luck I have a machine that has been looked at by various techs and we give up on it

[Desert Rat]

Re: error E020-1060 canon IRC 2220

Northwestservice,
Thank you for your reply. Sounds like a good trick, I will try it out this week.
Mostly it comes up with the e20 code that points to the black dv sensor.

Thanks again

DR

[Desert Rat]

Re: error E020-1060 canon IRC 2220

Update: Fixed. No more E20 codes. Now it was coming up with E571-001 code and the finisher tray would not move. Customer sez their 1 year old got a chance
to open the front door and pull on the tray. It was crooked and stuck in front of the paper exit rollers. The customer had taken the bottom part of the tray off
to see if he could fix it. I told him I don't mind if the customer helps, I usually make more money on those calls.

I removed the finisher and took the two back covers off.
The code sez gripper not moving to home position. The tray was jammed on the gripper. Also with the back off I could see that the stapler was off its rear track
and not moving. It was jammed on the gripper assy. I played with the gripper after pushing the stapler to the back then I was able to fiddle around with the
stapler and get it back on track. Manually moved the tray down after removing the plate over the motor. It's a belt drive and I was able to push the
belt to lower the tray. Once I re-installed the finisher every thing came back to normal.

Northwestservice, I did not try your trick because the machine had not produced an E0020 since my last visit. I took care of replacing the doc fdr rollers
and cleaned the black laser glass. Must be a special interlock tool for this series cause I could not trip the interlocks to use the shutter program.

Thanks for the helping hand

DR

[marinov]

Re: error E020-1060 canon IRC 2220

Dropbox - E020-1060 and 0091.pdf

Dropbox - E020-1060--.pdf

Dropbox - e020-1060.pdf

e020 docs

Can you post again this three files ? I have the same issue ans no solution for the moment

Thanks