irc1028i e-maintenance issue

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • macuk
    Technician

    50+ Posts
    • May 2009
    • 90

    #1

    irc1028i e-maintenance issue

    Is anyone having issues with e-rds on these machines? Have a few out there are not registering on the portal. Com test is ok but they don't show up at the office system. Any Ideas?
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: irc1028i e-maintenance issue

    serial number of the machine has to be added to ugwportal before you run a com-test. Only issue I've had with it personally. Other than that try clearing the rds data, set rds to 0, reboot and redo the rds to 1 and com test.

    COPIER > Function > Clear > ERDS-DAT and press OK

    Comment

    Working...