DOwnloading Firmware

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  • Bobby Muhamad
    Junior Member
    • Oct 2013
    • 5

    #1

    DOwnloading Firmware

    I have problem when downloading firmware IR5570
    when i try format hdd,
    i got notice "HDformat, if it is required, register it to the SST"





    and when i try to downloading firmware
    i got E244.





    what should i do??
    how to register HD format to the SST??

    regards
  • Iommanxman
    Trusted Tech
    • Aug 2009
    • 180

    #2
    Re: DOwnloading Firmware

    Looks like your HDD is buggered. Do you have another one you can swap out and test?

    Comment

    • northernlife
      Senior Tech

      500+ Posts
      • Sep 2011
      • 847

      #3
      Re: DOwnloading Firmware

      Just to verify you're booting holding 2+8 and not going into service mode > copier > Function > System > Download right?

      Comment

      • Bobby Muhamad
        Junior Member
        • Oct 2013
        • 5

        #4
        Re: DOwnloading Firmware

        Originally posted by Iommanxman
        Looks like your HDD is buggered. Do you have another one you can swap out and test?
        I have tried with another HDD,
        and the result same

        Comment

        • Bobby Muhamad
          Junior Member
          • Oct 2013
          • 5

          #5
          Re: DOwnloading Firmware

          Originally posted by northernlife
          Just to verify you're booting holding 2+8 and not going into service mode > copier > Function > System > Download right?
          i booting by holding 2+8 and going into download mode

          Comment

          • Iommanxman
            Trusted Tech
            • Aug 2009
            • 180

            #6
            Re: DOwnloading Firmware

            Try a newer version of SST.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: DOwnloading Firmware

              Originally posted by Bobby Muhamad
              i booting by holding 2+8 and going into download mode
              ????????????

              where did u get these HDD's ---U can only use OEM HDD or the exact model pulled out--FK2-4907-000 (FY3-0314-000)-
              or WM2-5216-000

              SST E244 is a Write on the HDD

              EXAMPLE-----------
              C:\Canon File Folder\SST System Software Folder\SST Files\iR5570_v42.01\iRXXXX-XXxx0012-HDFormat.ift

              do u have the HDFormat.ift file registered in SST FOR THAT MODEL ????????
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • Bobby Muhamad
                Junior Member
                • Oct 2013
                • 5

                #8
                Re: DOwnloading Firmware

                Originally posted by teckat
                ????????????

                where did u get these HDD's ---U can only use OEM HDD or the exact model pulled out--FK2-4907-000 (FY3-0314-000)-
                or WM2-5216-000


                SST E244 is a Write on the HDD

                EXAMPLE-----------
                C:\Canon File Folder\SST System Software Folder\SST Files\iR5570_v42.01\iRXXXX-XXxx0012-HDFormat.ift

                do u have the HDFormat.ift file registered in SST FOR THAT MODEL ????????
                yes you're right
                i cant find HDFormat.ift file
                how can i get HDFormat.ift file???

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: DOwnloading Firmware

                  Originally posted by Bobby Muhamad
                  yes you're right
                  i cant find HDFormat.ift file
                  how can i get HDFormat.ift file???
                  --------------------------

                  how u registered the 5570 firmware and it missed or it's missing in the 5570 folder under C:\Canon File Folder\SST System Software Folder\SST Files\iR5570_v42.01\iRXXXX - in the iRXXX folder u should see HDFormat folder.

                  if there do a re-register of firmware
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

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