error code 000002-0003 cannon ir 3200 need some help please tech guys

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  • rdc
    Technician

    50+ Posts
    • May 2013
    • 53

    #1

    [Error Code] error code 000002-0003 cannon ir 3200 need some help please tech guys

    turn on machine and code comes up for 15 seconds or so and machine turns off.help please.thanks ahead of time.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: error code 000002-0003 cannon ir 3200 need some help please tech guys

    Originally posted by rdc
    turn on machine and code comes up for 15 seconds or so and machine turns off.help please.thanks ahead of time.
    Inspect unit before an ERROR CLEAR

    E002 - inadequate rise in temperature of fixing unit

    = 0003/ The output of the non-contact thermistor TH1
    remove fix unit > check for paper wrap around roller

    service mode
    COPIER>FUNCTION<CLEAR>ERR
    Clears error codes.
    (Cleared error codes: E000, E001, E002, E003, E719)
    Operation method
    1) Select this item, and press the OK key.
    2) Turn the main power OFF/ON.

    FIX UNIT.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #3
      Re: error code 000002-0003 cannon ir 3200 need some help please tech guys

      Originally posted by rdc
      turn on machine and code comes up for 15 seconds or so and machine turns off.help please.thanks ahead of time.
      Chances are...

      Yes, you can clear out the code and recover.

      Or,

      You might need to replace your fuser in time.

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