ir 3225n jamming error

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  • iustin19

    #1

    [Jamming] ir 3225n jamming error

    hello. I am trying to get over an error jam on ir 3225n. the sensors that appear in service with jams are ps9 and ps11. unfortunately i dont know exactly where they are located and how to fix them. any help is much appreciated . ty
  • Canon.Tech
    Trusted Tech
    • Mar 2009
    • 335

    #2
    Re: ir 3225n jamming error

    If you highlight the jam code in service mode>display it will show you a diagram of where it jammed.

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    • canonbundy
      Senior Tech

      500+ Posts
      • Jun 2012
      • 607

      #3
      Re: ir 3225n jamming error

      Originally posted by iustin19
      hello. I am trying to get over an error jam on ir 3225n. the sensors that appear in service with jams are ps9 and ps11. unfortunately i dont know exactly where they are located and how to fix them. any help is much appreciated . ty
      Probably Delay Jams, PS9 is located before the Fixing Unit, Tray 1? Try cleaning P/UP, Feed & Sep Rollers, Transport Rollers etc.
      Check in SRV Mode > COUNTER > DURABLES 1 > C1 & C2 for Life done on rollers, maybe need replacing.

      Comment

      • aakash@24
        Technician
        • May 2011
        • 41

        #4
        Re: ir 3225n jamming error

        Originally posted by iustin19
        hello. I am trying to get over an error jam on ir 3225n. the sensors that appear in service with jams are ps9 and ps11. unfortunately i dont know exactly where they are located and how to fix them. any help is much appreciated . ty
        the Ps9 and ps11 are the paper path sensors .Ps9 located below fuser and ps11 in fuser unit.Try to replace or clean all the feed rollers as this kind of jam mainly occurs due to delay in paper path.also chek the ps9 sensor flag .it gets worn out .do chek the jam code in service mode

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        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1658

          #5
          Re: ir 3225n jamming error

          And lets not forget the black damper pads on the black flappers on the door

          Comment

          • aakash@24
            Technician
            • May 2011
            • 41

            #6
            Re: ir 3225n jamming error

            Originally posted by brian8506
            and lets not forget the black damper pads on the black flappers on the door
            oops u nailed that one.it can be the main reason.

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