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I have checked the flags on both trays, they both are functioning normally and do not appear to have any foreign matte in their crevices either.
Still not sure what is causing the issue.
Thanks again.
IKE
Originally posted by teckat
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this may be your issue on OUTPUT TRAY MESSAGE/ a stuck flag here will assume paper is present in location
Look at this pic below- if this is your set up/ look at outline in RED-
Ok -- it is a S1
Like i said- just because u can move flags -- this does not determin if a sensor is good or bad unless checked in service mode or from the connection to it's signal pcb.
If u still receive that message to remove paper--u need or a tech needs to check signals
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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