Canon IR3245i Finisher issue

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #16
    Re: Canon IR3245i Finisher issue

    If u still receive remove paper -- the sensor needs to be check--
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • IkeW0491
      Trusted Tech

      100+ Posts
      • Oct 2013
      • 172

      #17
      Re: Canon IR3245i Finisher issue

      Hi Tekcat,

      I have the one similar to the top pic,

      But I have two paper trays on the finisher.

      I have checked the flags on both trays, they both are functioning normally and do not appear to have any foreign matte in their crevices either.

      Still not sure what is causing the issue.

      Thanks again.

      IKE

      Originally posted by teckat
      -----------------------------------------------
      this may be your issue on OUTPUT TRAY MESSAGE/ a stuck flag here will assume paper is present in location


      Look at this pic below- if this is your set up/ look at outline in RED-

      Check this OUTPUT TRAY location for a stuck flag

      [ATTACH=CONFIG]22500[/ATTACH]



      or is this your set-up below


      [ATTACH=CONFIG]22501[/ATTACH]

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #18
        Re: Canon IR3245i Finisher issue

        Top pic shows external two tray finisher --Do u seethe red outlined area ? That is output tray i mean
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • IkeW0491
          Trusted Tech

          100+ Posts
          • Oct 2013
          • 172

          #19
          Re: Canon IR3245i Finisher issue

          Yeah Tek,

          I Checked the flags, they are Not sticking anywhere

          I don't have the 2 tray external finsher.

          Mine has the "S1"fnisher I think.

          It is built into the machine and you have to slide it out to work on it.

          Has 2 trays on it and they stick partway out the side of the machine just past the cover for the ADF.


          Actually Tek, I do have the bottom pic setup.

          Sorry These pics are small and hard to see details on them.



          Originally posted by teckat
          Top pic shows external two tray finisher --Do u seethe red outlined area ? That is output tray i mean
          Last edited by IkeW0491; 10-15-2013, 09:13 PM. Reason: upate

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #20
            Re: Canon IR3245i Finisher issue

            Ok -- it is a S1
            Like i said- just because u can move flags -- this does not determin if a sensor is good or bad unless checked in service mode or from the connection to it's signal pcb.

            If u still receive that message to remove paper--u need or a tech needs to check signals
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • IkeW0491
              Trusted Tech

              100+ Posts
              • Oct 2013
              • 172

              #21
              Re: Canon IR3245i Finisher issue

              Ok so we will have to see if its a sensor or the PCB.

              I am banking on the PCB, because I also got error codes
              ranging from 540, 542 and 584.

              If memory serves me right.

              Didn't put them here originally cause they asked for Jam codes and not error codes.

              IKE

              Comment

              • Simons
                Trusted Tech
                • Jun 2008
                • 490

                #22
                Re: Canon IR3245i Finisher issue

                hahahahhaa let us know what version the PCB is in the S1 . Did you check good the wire harness on back of finisher for rubbing holes into the wires ?

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