Copy screen missing

[Valintine]

Hello

I have an irc3380 that does not have the copy screen. The screen that comes up is the send screen. I have had some of them come up without the scanning screen but this is the first time I could not copy. Any suggestions would be appreciated.

Thank you in advance

[SCREWTAPE]

Re: Copy screen missing

Hello

I have an irc3380 that does not have the copy screen. The screen that comes up is the send screen. I have had some of them come up without the scanning screen but this is the first time I could not copy. Any suggestions would be appreciated.

Thank you in advance

You can try this.

By default, the LCD Control Panel will always display the Copy screen after booting. This is called the Initial Function and can be changed if needed. How to Change the Initial Function: 1. Press the Additional Functions button. 2. Hit Custom Common Settings or Common Settings. 3. Select the Initial Function option. 4. You will now see the options for the Initial Function. Select which button you would like as your default screen. Depending on the imageRUNNER model and the options installed, you will be able to set the default screen to Send, Mailbox, Fax, etc. 5. Press OK, then Done 2x. 6. You may need to reboot the machine to verify that the changes have taken effect.

[Valintine]

Re: Copy screen missing

Hello

I tried this. The copy and print options are just not there. Usually I see across the top copy send print and possiblely scan. On these machines I only see send. If I press the arrow button it goes to the MEAP page and then back to the send screen. I never see copy or print.

Any other suggestions?

[Valintine]

Re: Copy screen missing

It's as though someone disabled the copying ability of the machine. Has anyone seen this type of problem?

[teckat]

Re: Copy screen missing

It's as though someone disabled the copying ability of the machine. Has anyone seen this type of problem?

---------------------------------------------

[Service mode (Level 2) > COPIER > Option > BODY > UI-EXT
Reference: The following are service mode items used to control the screen displayed on LCD display.

- UI-COPY: whether to display the Copy screen
- UI-BOX: whether to display the Box screen
- UI-SEND: whether to display the Send screen
- UI-FAX: whether to display the FAX screen
- UI-PRINT: whether to display the Print job screen
- UI-RSCAN: whether to display the Scanner screen
- UI-EPRNT: whether to display the Expansion print screen (EFI print screen)
- UI-WEB: whether to display the Web browser screen


Option for exclusive individual measure
-Display Setting of Copy Tab
Make a setting as to whether to display/hide the copy screen (copy tab) on the control panel.
This is the specification for users who want to customize hiding it on control panel.
Default value
1: display
Setting range, item
0: hide 1: display
Setting Procedure
1) Start up [SERVICE MODE] (After pressing [USER MODE] button of MEAP device, press [2] button and
[8] button at the same time on control panel. Then by pressing [USER MODE] button again, [SERVICE
MODE LEVEL 2] screen is displayed).
2) Press [COPIER] button.
3) Press [Option] button.
4) Press [BODY] button.
5) Press [<-]or[->] (arrow) button.
6) Press [UI-COPY] button.
7) Press either 0 (hide) or 1 (display) on control panel (the numerical value input in the field is displayed), and
press [OK] button.
8) Check to see that it is reflected in setting field, and turn off the main power, and then, turn on the main power.

[Valintine]

Re: Copy screen missing

That did it. Thank you very much.

[teckat]

Re: Copy screen missing

That did it. Thank you very much.

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