Canon IR2520

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  • mrga
    • Jun 2025
    #1

    [Jamming] Canon IR2520

    Hello,
    2day I buy Canon IR2520, and operater put it to work ..
    after 50 papers , I have problems that I have offen PAPER JAM from cassete .. .
    If I put it manualy , it work perfect.

    But , when its from cassete, I can hear that it tryes 3times to pickup paper,
    but it cant ...

    Everything is new ofcors ,
    and Im asking is there anything that we can do?

    sorry for bad english.
    Tags: 520, bad, canon, cassete, english, jam, paper jam, pickup, work
    • johnyb
      Trusted Tech

      100+ Posts
      • Feb 2011
      • 167
      #2
      Is this machine new? If so I would get the people who sold it to you back out to fix it.
      If not check the tyres make sure they have a decent tread on them, if it has no tread this will probably be your answer, to remove they just unclip.
      Also check the paper is loaded correctly, ie good straight paper all guides up to the edge of the paper.
      Next make sure your machine is showing the correct size in the tray, check on display.

        Comment

        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396
          #3
          Re: Canon IR2520

          Originally posted by mrga
          Hello,
          2day I buy Canon IR2520, and operater put it to work ..
          after 50 papers , I have problems that I have offen PAPER JAM from cassete .. .
          If I put it manualy , it work perfect.

          But , when its from cassete, I can hear that it tryes 3times to pickup paper,
          but it cant ...

          Everything is new ofcors ,
          and Im asking is there anything that we can do?

          sorry for bad english.
          Jam codes please!!

          I don't understand what you mean when you say
          "If I put it manually , it work perfect."

            Comment

            • DAG COPIERS & COMPUTERS
              Senior Tech

              500+ Posts
              • Oct 2010
              • 860
              #4
              Re: Canon IR2520

              Originally posted by SCREWTAPE
              Jam codes please!!

              I don't understand what you mean when you say
              "If I put it manually , it work perfect."
              Most likely he's referring to the stack bypass.

              Try to load 1/2 or full ream of paper in the cassette and see if it clears the problem; my experience with this model is that when there are few papers in the cassettes it tends to cause paper jams at the pickup stage.

                Comment

                • SCREWTAPE
                  East Coast Imaging

                  Site Contributor
                  2,500+ Posts
                  • Jan 2009
                  • 3396
                  #5
                  Re: Canon IR2520

                  Originally posted by DAG COPIERS & COMPUTERS
                  Most likely he's referring to the stack bypass.
                  Possibly. Thanks

                    Comment

                    • mrga
                      #6
                      Re: Canon IR2520

                      Yes , stack bypass works great ... I tryed with full load and half load in cassete , and with 3-4 papers ... allways the same thing.
                      I hear that it tryes 3 time to take te paper but it fail.
                      2day canon operaters are comming to try to fix it - and I will refer you with solution.

                      Tnx for trying to help!

                      Best regards from Serbia!

                        Comment

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