Please can someone help me with this error cade e00021-001 on ir3100cn
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Re: ERROR CADE E000021-001
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E021 can be displayed when an error occurs in the developing rotary.
0001: The developing rotary home position cannot be detected.
1. Check whether or not the developing rotary receives any physical load.
Rotate the developing rotary in a counterclockwise direction by hand to see whether it rotates smoothly. If any abnormality is found, eliminate the root cause.
Check the Developer Drive gear ???????????????????????????????????????
If No problem is found, go to the Step 2.
2. Make sure that the connectors are securely fitted between J313 on the DC Controller PCB and the Rotary Motor (M8) or there is no pinched wire.
No problem is found, go to the Step 3.
3. Replace the DC Controller PCB with a new one. If the symptom still recurs, go to the Step 4.
4. Replace the Rotary Motor with a new one.
DC Controller PCB: FG3-2795
Rotary Motor: FM2-0080**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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Re: ERROR CADE E000021-001
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E021 (developing rotary rotation error)
1. the rotary HP sensor flag cannot be detected.
2. the sensor flag length detected during rotation is too long or too short.
3. the development sensor flag is not detected when the rotary stops at a point of development.
The developing assembly consists of a developing rotary and 4 toner cartridges (YMCBk); the rotary in turn is equipped with 4 developing units YMCBk.
The developing rotary rotates counterclockwise to move the developing unit to the point of development (where the drum cylinder comes face to face with the drum) at time of development.
Developing Rotary.JPG
[1] Developing rotary
[2] Developing unit (Y)
[3] Developing unit (M)
[4] Developing unit (C)
[5] Developing unit (Bk)
[6] Toner cartridge (Y)
[7] Toner cartridge (M)
[8] Toner cartridge (C)
[9] Toner cartridge (Bk)
Developing Rotary Control
The developing rotary is controlled with reference to the rotary home position, which is where the developing rotary is rotated by 30 deg after the rotary HP sensor has detected the passage of the HP detecting sensor flag mounted to the circumference of the developing rotary.
The machine uses this position to move the individual developing units to the point of development (where the developing cylinder comes face to face with the drum) and to the point of cartridge replacement and point of developer density measurement (where the YMC developing cylinder comes face to face with the ATR sensor).
Developing Rotary HPS.JPG
[1] Rotary HP sensor
[2] HP detection sensor flag
[3] Developing position detecting sensor flag
Developing Assembly Drive Path
[1] Developing rotary rotary motor (M8) uses the rotary home position to
control the drive of the developing rotary.
[2] Developing cylinder main motor (M2) driven when the clutch (CL3) goes on.
[3] Developer stirring screw main motor (M2) driven when the clutch (CL3) goes on.
[4] Toner feed screw main motor (M2) driven when the clutch (CL7) goes on.
Developing Rotary DRIVE.JPG**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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