CLC5151 Magenta missing

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  • mkarip
    Technician
    • Feb 2010
    • 33

    #1

    [Misc] CLC5151 Magenta missing

    Hello community

    Magenta becoming in the last weeks weaker and weaker, now missing totally.
    Magenta Drum works perfectly in another machine.

    Grateful for any help
    Attached Files
  • Gamut
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jul 2008
    • 216

    #2
    Re: CLC5151 Magenta missing

    Check Magenta transfer roll in ITB unit (or swap unit for another) if ok swap magenta and cyan laser unit to diagnose problem.

    Comment

    • Rachid.Akli
      Senior Tech

      500+ Posts
      • Oct 2011
      • 595

      #3
      Re: CLC5151 Magenta missing

      Originally posted by mkarip
      Hello community

      Magenta becoming in the last weeks weaker and weaker, now missing totally.
      Magenta Drum works perfectly in another machine.

      Grateful for any help
      The magenta drum is not being supplied with toner. Be sure that the magenta toner cartridge is opening when you insert it in the machine.

      Rachid
      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: CLC5151 Magenta missing

        Originally posted by mkarip
        Hello community

        Magenta becoming in the last weeks weaker and weaker, now missing totally.
        Magenta Drum works perfectly in another machine.

        Grateful for any help
        ---------------------------------------------

        No Magenta Developed on the Drum, ITB or Paper

        I can see no MANGETA on paper test print/ did u check if MAGENTA is on ITB ??--
        REMOVE COVER by ITB UNIT>LOOK IN during PG10 TEST

        * Drum ground tab - Check and clean the drum ground tab located inside the front drum access cover.
        * Developer drive motor - Test for motor operation in service mode: Copier/Function/Part-Chk/Mtr, Y=18, M=19,C=20,K=21
        * Re-seat connector J103 on DC Controller 2 Maisy pcb - (provides signals to developer motors), then run motor test again.



        Test Magenta laser by swapping the Black and Magenta Laser Harness which connects to the laser units.

        With the harness swapped the Black Image should be lost. / that confirms MAGENTA LASER is GOOD


        Replace DC Controller #1 if that test is confirmed ??
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • roho
          Senior Tech

          500+ Posts
          • Mar 2009
          • 844

          #5
          Re: CLC5151 Magenta missing

          I had a similar issue, however mine was black. No error codes involved. The image would fluctuate, and eventually weaken. Turned out to be the laser. Sounds similar to my situation.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: CLC5151 Magenta missing

            some newer posted reply's are missing/ from web site issue other day


            poster replied that M Laser was replaced for fix
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • DAG COPIERS & COMPUTERS
              Senior Tech

              500+ Posts
              • Oct 2010
              • 860

              #7
              Re: CLC5151 Magenta missing

              Originally posted by teckat
              some newer posted reply's are missing/ from web site issue other day


              poster replied that M Laser was replaced for fix
              I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
              I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
              Well, that was an HP printer, for a canon, the story could be different.

              Comment

              • mkarip
                Technician
                • Feb 2010
                • 33

                #8
                Re: CLC5151 Magenta missing

                Originally posted by DAG COPIERS & COMPUTERS
                I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
                I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
                Well, that was an HP printer, for a canon, the story could be different.

                Thanks for your Suggestion

                That would be too easy
                But I will clean the removed M laser nevertheless,
                publish result in a few days.
                Thanks again

                Comment

                • Blizzoo
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Aug 2013
                  • 607

                  #9
                  Re: CLC5151 Magenta missing

                  Originally posted by DAG COPIERS & COMPUTERS
                  I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
                  I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
                  Well, that was an HP printer, for a canon, the story could be different.
                  The magenta mirrors become more dirty in time because under the toner M cartridge is a Cooler that cause that,suction dust and other impurities.Common manifestation on Canon LBP 5000,HP LJ 1600.Unfortunatly is a hard work reaching and clean the laser unit
                  Defects are simple, our mind is complicated

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    Re: CLC5151 Magenta missing

                    Have you done a full auto gradations? Do it on all paper weights. I think a clc5151 is like an irc5185 here. Not sure. If so, I've seen drum motors go bad...lose magenta,especially heavy..

                    Comment

                    • Gamut
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Jul 2008
                      • 216

                      #11
                      Re: CLC5151 Magenta missing

                      Originally posted by DAG COPIERS & COMPUTERS
                      I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
                      I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
                      Well, that was an HP printer, for a canon, the story could be different.
                      What happens is the Lasers (Corrective Lens) displacement correction motor looses its home position and drives to the end of its range, you can sometimes wind it back but invariably it goes again.

                      Comment

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