Push in fixing unit message

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  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387
    #1

    Push in fixing unit message

    I am getting this message on two brand new units (not rebuilds)
    Third new unit is working fine and so is the original unit. Anyone ever run across this?
    I have a feeling there is a lose connector in the assembly somewhere, but I have not across any documentation on this problem so far.
    Accidents don't just happen. They must be carelessly planned.
    Tags: brand, brand new, connector, feeling, fixing, message, nec, unit, units
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Push in fixing unit message

      Originally posted by charm5496
      I am getting this message on two brand new units (not rebuilds)
      Third new unit is working fine and so is the original unit. Anyone ever run across this?
      I have a feeling there is a lose connector in the assembly somewhere, but I have not across any documentation on this problem so far.
      ---------------

      What Model Printer
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387
          #3
          Re: Push in fixing unit message

          duh...IRC-5185 and I just ran into another one on an IRC-4580....different fixing assembly.

          old ones read fine and a different new one reads fine as well.
          Accidents don't just happen. They must be carelessly planned.

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847
              #4
              Re: Push in fixing unit message

              you getting an e012 at all?

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083
                  #5
                  Re: Push in fixing unit message

                  Originally posted by charm5496
                  duh...IRC-5185 and I just ran into another one on an IRC-4580....different fixing assembly.

                  old ones read fine and a different new one reads fine as well.
                  ----------------------------------

                  check for a damaged/ front and rear cast metal door hooks. They may be slightly bent preventing the door from latching correctly.
                  if damaged >unit will miss-connect (to fixing internal drawer connector) & not sit correct / believe u can swap the left to right
                  door hooks (FC6-8851-000)

                  when damaged>it sometimes looks closed> but it will actually drop a little to cause message

                  Friend reminded me on another issue>> a bent rail
                  there is a Canon pub on this/ will look for it----------------

                  It is possible that if the fixing/feeder unit is left open for an extended period it can bend the unit and therefore cause the assembly not to properly close when pushed in to the machine.

                  Rail Front = FL2-4244-000
                  Rail Rear = FL2-4243-000
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • its_just_a_copier
                      Trusted Tech
                      • May 2011
                      • 132
                      #6
                      Re: Push in fixing unit message

                      Originally posted by teckat
                      ----------------------------------

                      check for a damaged/ front and rear cast metal door hooks. They may be slightly bent preventing the door from latching correctly.
                      if damaged >unit will miss-connect (to fixing internal drawer connector) & not sit correct / believe u can swap the left to right
                      door hooks (FC6-8851-000)

                      when damaged>it sometimes looks closed> but it will actually drop a little to cause message

                      Friend reminded me on another issue>> a bent rail
                      there is a Canon pub on this/ will look for it----------------

                      It is possible that if the fixing/feeder unit is left open for an extended period it can bend the unit and therefore cause the assembly not to properly close when pushed in to the machine.

                      Rail Front = FL2-4244-000
                      Rail Rear = FL2-4243-000

                      I've noticed those big screws that hold the hooks loosen up over time.

                        Comment

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