Hello.
My office has a Canon Imagerunner 3045.
The display says that there is a paper jam in paper drawer 1. It gives a full list of instructions on how to fix the paper jam. I have opened the drawer, taken out all the paper, opened the side door, opened anything that can be opened short of taking the whole machine apart. There is no paper jammed in the machine.
The first thing that I did was do a hard reset. When the printer restarted itself, the screen showed the paper jam message right away.
After I did the above, I thought that maybe it might be a paper sensor issue. So I blast dusted the inside of the printer. The screen is still showing a paper jam message.
Short of sending the machine back to Canon for servicing, is there anything else I can do on my end?
Thanks in advance for suggestions that are forthcoming.
My office has a Canon Imagerunner 3045.
The display says that there is a paper jam in paper drawer 1. It gives a full list of instructions on how to fix the paper jam. I have opened the drawer, taken out all the paper, opened the side door, opened anything that can be opened short of taking the whole machine apart. There is no paper jammed in the machine.
The first thing that I did was do a hard reset. When the printer restarted itself, the screen showed the paper jam message right away.
After I did the above, I thought that maybe it might be a paper sensor issue. So I blast dusted the inside of the printer. The screen is still showing a paper jam message.
Short of sending the machine back to Canon for servicing, is there anything else I can do on my end?
Thanks in advance for suggestions that are forthcoming.
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