Canon Imagerunner 3045 - Jam but no Jam

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  • introvert321
    • Feb 2025

    [Jamming] Canon Imagerunner 3045 - Jam but no Jam

    Hello.

    My office has a Canon Imagerunner 3045.

    The display says that there is a paper jam in paper drawer 1. It gives a full list of instructions on how to fix the paper jam. I have opened the drawer, taken out all the paper, opened the side door, opened anything that can be opened short of taking the whole machine apart. There is no paper jammed in the machine.

    The first thing that I did was do a hard reset. When the printer restarted itself, the screen showed the paper jam message right away.

    After I did the above, I thought that maybe it might be a paper sensor issue. So I blast dusted the inside of the printer. The screen is still showing a paper jam message.

    Short of sending the machine back to Canon for servicing, is there anything else I can do on my end?

    Thanks in advance for suggestions that are forthcoming.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35599

    #2
    Re: Canon Imagerunner 3045 - Jam but no Jam

    It sounds like you either have a bad sensor or a small scrap of paper hung on the sensor that blowing out did not dislodge.

    Comment

    • introvert321

      #3
      Re: Canon Imagerunner 3045 - Jam but no Jam

      Thanks for the answer. It is most probably a bad sensor.

      Comment

      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        2,500+ Posts
        • Mar 2008
        • 4962

        #4
        Re: Canon Imagerunner 3045 - Jam but no Jam

        In service mode you can see exactly where the jam location is.Usually is not a bad sensor but it's stuck sensor flag for a reason.Question is why! It's 5 min. problem.
        Practice makes perfect
        If it ain't broke, don't fix it
        A picture is worth a thousand words
        If you want something done right, you have to do it yourself

        Comment

        • introvert321

          #5
          Re: Canon Imagerunner 3045 - Jam but no Jam

          I have followed the instructions on the printer, and checked where the printer said the jam was. There was no paper stuck there. That is why I think that this is a sensor problem.

          Comment

          • northernlife
            Senior Tech

            500+ Posts
            • Sep 2011
            • 847

            #6
            Re: Canon Imagerunner 3045 - Jam but no Jam

            tires are worn down probably. We do need a jam code to understand exactly what the machine thinks is wrong in order to help you out.

            Comment

            • introvert321

              #7
              Re: Canon Imagerunner 3045 - Jam but no Jam

              The problem has been resolved.

              It turned out that it was a roller that pulls the paper was broken.

              So the machine translated that into a jam.

              Thanks for all the suggestions.

              Comment

              • Rachid.Akli
                Senior Tech

                500+ Posts
                • Oct 2011
                • 595

                #8
                Re: Canon Imagerunner 3045 - Jam but no Jam

                ?

                Rachid.

                "Find a job you love and you’ll never have to work a day in your life." Nagy's father

                Comment

                • introvert321

                  #9
                  Re: Canon Imagerunner 3045 - Jam but no Jam

                  There is a piece that pulls the paper. That piece turns. The part that makes it turn was broken. The part is made out of plastic, it breaks easily.

                  Comment

                  • Brian8506
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2009
                    • 1645

                    #10
                    Re: Canon Imagerunner 3045 - Jam but no Jam

                    If paper doesn't get out of the tray, the machine sees it as a jam because it didn't reach the next sensor.

                    Comment

                    • introvert321

                      #11
                      Re: Canon Imagerunner 3045 - Jam but no Jam

                      That could very well be the reason for the jam screen.

                      Comment

                      • Eduardo JB
                        Junior Member
                        • Jun 2013
                        • 4

                        #12

                        Comment

                        • zoraldinho
                          teacher-guide-expert-guru

                          Site Contributor
                          2,500+ Posts
                          • Mar 2008
                          • 4962

                          #13
                          Re: Canon Imagerunner 3045 - Jam but no Jam

                          Copier have stationary or delay jam.If you have delay jam like in your case don't waste time to find stuck paper.
                          Practice makes perfect
                          If it ain't broke, don't fix it
                          A picture is worth a thousand words
                          If you want something done right, you have to do it yourself

                          Comment

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