Canon Ir 3300. Responding slow

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1247
    #1

    Canon Ir 3300. Responding slow

    Ir 3300. Copier only....no print or scan reacting very slowly. When you try and copy.... It takes about 20 seconds before it starts and then copies and works normally. When you try and enter service mode it hesitates and then let's you in. If you try and print a user list in service mode it accepts the input but then takes about 2 minutes to respond and then prints normally. Hdd? Any comments appreciated.
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
    Tags: 330, canon, copier, copies, hdd, print, responding, scan, service, user
    • northernlife
      Senior Tech

      500+ Posts
      • Sep 2011
      • 847
      #2
      Re: Canon Ir 3300. Responding slow

      Other than mmi clears and the like. Slow 2200/3300's are usually indicative of the hard drive failing. You can usually hear the HDD chugging away when you scan/print anything.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092
          #3
          Re: Canon Ir 3300. Responding slow

          Originally posted by blazebusiness
          Ir 3300. Copier only....no print or scan reacting very slowly. When you try and copy.... It takes about 20 seconds before it starts and then copies and works normally. When you try and enter service mode it hesitates and then let's you in. If you try and print a user list in service mode it accepts the input but then takes about 2 minutes to respond and then prints normally. Hdd? Any comments appreciated.
          -------------------
          as posted by northernlife
          replace HDD or

          Try formatting the old hard drive and reloading software
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • blazebusiness
              SanDiegoCopierRepair.com

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 1247
              #4
              Re: Canon Ir 3300. Responding slow

              Originally posted by teckat
              -------------------as posted by northernlifereplace HDD orTry formatting the old hard drive and reloading software
              Thanks for the replies...... I'll format the hard drive and replace it if that doesn't do it.
              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847
                  #5
                  Re: Canon Ir 3300. Responding slow

                  Had a call this morning on a 3225 being slow, ui very unresponsive. Had to run a copier > function > system > hd-clear and all was well. Might be worthwhile trying first. If you can physically hear the hard drive chugging away chances are it's the HDD.

                    Comment

                    • Simons
                      Trusted Tech
                      • Jun 2008
                      • 492
                      #6
                      Re: Canon Ir 3300. Responding slow

                      been there and done that.

                        Comment

                        • RHodg57
                          Trusted Tech

                          100+ Posts
                          • Dec 2013
                          • 191
                          #7
                          Re: Canon Ir 3300. Responding slow

                          We have had to replace a lot of hard drives on those series machines.

                            Comment

                            • blazebusiness
                              SanDiegoCopierRepair.com

                              Site Contributor
                              1,000+ Posts
                              • Apr 2010
                              • 1247
                              #8
                              Re: Canon Ir 3300. Responding slow

                              Originally posted by RHodg57
                              We have had to replace a lot of hard drives on those series machines.
                              We have had to replace a ton of hdd's on this model also. Never saw a hard drive make the machine react slowly before. Normally when hdd fails unit will not boot up and error code 602 occurs. But replacing the hdd did end up fixing the issue.............thanks again for responding & A Very Happy New Year to all.
                              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                                Comment

                                • jiongpao
                                  Trusted Tech
                                  • May 2009
                                  • 413
                                  #9
                                  Re: Canon Ir 3300. Responding slow

                                  I got this issue before and it was a 64MB SD Ram problem

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