IR 5000 & @ printer noob

[hesaloser]

[hesaloser]

Thanks Copytechnet!!??....

Awesome, it's been a great first experience, I will be sure to recommend your forum to everyone.

Thanks for all your insight everyone!

[alex@wocltd.com]

there is no default username or password-just like the majority of o/s in the world

assume you are accessing the rui via ip in browser?

on such an old model firmware should have been updated
as routine and as such should'nt offer any problems to iw
(though not sure if iw360 is supported with none meap)

the id issues sounds like sys manager is turned on

to resolve

a) clear it

B) find out what it is

[hesaloser]

How To Clear Service Password on IR 5000

Alex thanks for responding, I appreciate you taking time out of your day to help me.

For lack of better words, I was a bit angry at my organization for such lackluster documentation of their tools. I ended up calling a service tech and he walked me through the process of entering service mode (*,2&8,*), then selecting "Copier", "Function", "Clear", then finally "Pwd-Clr". Once that was complete I had to restart the machine and all was good to go! That was the information I was hoping I could get from this forum.

Now the Remote UI: is clear of passwords and I have full functionality and capabilities. The service tech is coming out today to hopefully complete a firmware update which should enable our ImageWARE server to correctly register the IR 5000 device.


I was under the impression most OS's have default usernames and passwords?
Administrator, Admin, Superuser, Root, Manager, system, netadmin, user, etc. No? I figured it was worth asking because there is always a chance.

Thanks for your help.