this has been happening every few days off and on. I have already swapped out the fuser twice and drum. seems to work fine then it returns day or two later. there are no codes in the history.. I am attaching a picture sent to me from the customer. hopefully you can make it out.
ir3245
Collapse
X
-
Re: ir3245
this has been happening every few days off and on. I have already swapped out the fuser twice and drum. seems to work fine then it returns day or two later. there are no codes in the history.. I am attaching a picture sent to me from the customer. hopefully you can make it out.
Image is scrambled when Scanning. & or Printing or both
Check CCD Ribbon Cable for the CIS Unit
Do Internal prints look fine.
--Copies and prints are smeared.
verify that the values for the following service modes match the values on label attached to the Laser.
[1] COPIER > ADJUST > LASER > LDADJ1-K
[2] COPIER > ADJUST > LASER > LDADJ2-K
[3] COPIER > ADJUST > LASER > LDADJ3-K
[4] COPIER > ADJUST > LASER > LDADJ4-K
[5] COPIER > ADJUST > LASER > LDADJ5-K
[6] COPIER > ADJUST > LASER > LDADJ6-K**Knowledge is time consuming, exhausting and costly for a trained Tech.** -
Re: ir3245
Sorry, they say they haven't noticed it on prints. My internal prints and reports are ok, but then again so are copies when i get there. Seemed like i may have gotten it on a report the other day but can't be for certain. It was a rough day...lolComment
-
Re: ir3245
seen this before, the contact between the 2ndry transfer roller is not sitting correctly, there is a Tec bulliten about it
ir4570-090.pdfComment
-
Re: ir3245
Thanks for the info. The pub describes blur only at the trail edge. This one occurs over the entire page.did you experience that also?Comment
-
Re: ir3245
had it a couple of times with these machines, thankfully most have been replaced now though.Comment
-
Re: ir3245
I like that re-seat idea mentioned by the previous poster. You wouldn't believe how many bizarre problems have been solved by re-seating the connectors on the main boards. This one looks very much like a digital data transfer type of glitch, perhaps a connection is intermittent.
RonComment
Comment