Got another one pissing and moaning.
2mos ago customer calls and says its "requiring a printhead cleaning (L) replace print thead if message comes back." easy enough, replaced the printhead and the 3 gallons of ink it uses to refill the system, all good.
FWD>I get a call yesterday saying it says the same thing, run out there and of course the ink is at 50% so could only do one p/h cleaning. Updated firmware while I was there and restarted the system and ran a test and the same P/H message comes up.
Any Ideas? the new printhead has less than 600 sqft ran through it.
Thanks
2mos ago customer calls and says its "requiring a printhead cleaning (L) replace print thead if message comes back." easy enough, replaced the printhead and the 3 gallons of ink it uses to refill the system, all good.
FWD>I get a call yesterday saying it says the same thing, run out there and of course the ink is at 50% so could only do one p/h cleaning. Updated firmware while I was there and restarted the system and ran a test and the same P/H message comes up.
Any Ideas? the new printhead has less than 600 sqft ran through it.
Thanks
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