canon ir1600 - prints but retries paper 3 or 4 times

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  • vikasarch
    Technician
    • Jun 2013
    • 10

    #1

    canon ir1600 - prints but retries paper 3 or 4 times

    dear all,
    i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
    Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
    NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
  • dohha
    Technician
    • Aug 2013
    • 12

    #2
    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Originally posted by vikasarch
    dear all,
    i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
    Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
    NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
    your problem because of the pick up solinoid became sticky , you should to clean its plate suface, and contact area of the solinoid core
    o eplace it, you will find this solinoid at the rear of pick up assembly

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: canon ir1600 - prints but retries paper 3 or 4 times

      Originally posted by vikasarch
      dear all,
      i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
      Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
      NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
      =================


      Adjust the Separation Pressure Spring for top cassette feed to the far left position, also cut all tie wraps to the Cassette Feeder Driver PCB.



      also check-----------------------------------------------------------------

      When feeding three pages out of the cassette, a fourth is immediately fed and the jam code 1020 occurs. This will occur with other quantities selected.

      the Cassette Pickup Solenoid SL151.

      The solenoid should only be triggered when PS152 the retry sensor does not detect the leading edge of the paper within a specific period of time. The problem was that the solenoid would fire even after the allocated amount of paper was fed.
      The code was logged in Service mode #10 Report > Jam/Err Log report.
      The part number for the solenoid is FH6-5044-000.

      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • DAG COPIERS & COMPUTERS
        Senior Tech

        500+ Posts
        • Oct 2010
        • 860

        #4
        Re: canon ir1600 - prints but retries paper 3 or 4 times

        Originally posted by vikasarch
        dear all,
        i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
        Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
        NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
        Using the 'user mode key' on the control panel, check that the paper settings A4 or A3 corresponds to the physical placement or orientation of the papers in the cassettes.

        Comment

        • vikasarch
          Technician
          • Jun 2013
          • 10

          #5
          Re: canon ir1600 - prints but retries paper 3 or 4 times

          guys, working on basis of solutions given. will revert back soon.
          thanks

          Comment

          • vikasarch
            Technician
            • Jun 2013
            • 10

            #6
            Re: canon ir1600 - prints but retries paper 3 or 4 times

            Originally posted by teckat
            =================


            Adjust the Separation Pressure Spring for top cassette feed to the far left position, also cut all tie wraps to the Cassette Feeder Driver PCB.



            also check-----------------------------------------------------------------

            When feeding three pages out of the cassette, a fourth is immediately fed and the jam code 1020 occurs. This will occur with other quantities selected.

            the Cassette Pickup Solenoid SL151.

            The solenoid should only be triggered when PS152 the retry sensor does not detect the leading edge of the paper within a specific period of time. The problem was that the solenoid would fire even after the allocated amount of paper was fed.
            The code was logged in Service mode #10 Report > Jam/Err Log report.
            The part number for the solenoid is FH6-5044-000.


            dear sir,

            i am sorry that i did not mentioned that my machine has two paper trays one is set for A4 and another one for A3. And the problem happens from both the trays. When i went thru the service manual i noticed that the solenoid sl151 is in each paper tray. So i do not think that both the solenoids would be malfunctioning at the same time.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: canon ir1600 - prints but retries paper 3 or 4 times

              so u have the same exact issue from both trays

              did u check the cassette unit controller pcb.


              what does your service report show

              #10 REPORT > 07 JAM/ ERR LOG REPORT
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • vikasarch
                Technician
                • Jun 2013
                • 10

                #8
                Re: canon ir1600 - prints but retries paper 3 or 4 times

                Originally posted by teckat
                so u have the same exact issue from both trays

                did u check the cassette unit controller pcb.


                what does your service report show

                #10 REPORT > 07 JAM/ ERR LOG REPORT

                kindly find the attached jam / err log report

                regards

                jam report.jpg

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: canon ir1600 - prints but retries paper 3 or 4 times

                  Originally posted by vikasarch
                  kindly find the attached jam / err log report

                  regards

                  [ATTACH=CONFIG]23392[/ATTACH]
                  ----------------------------------------------------------------------
                  this is your quote below
                  i am sorry that i did not mentioned that my machine has two paper trays one is set for A4 and another one for A3.


                  u have a iR1600 >>>> u can only use a single Cassette unit F1 or a Three Cassette unit H1

                  The iR 1600 can only use Cassette feeding unit-F1, a single cassette unit, or Cassette feeding unit-H1, a three-cassette feeder.
                  This unit cannot use the Cassette feeding unit-G1. It is only for the iR 2000.
                  The optional accessories for the iR 1600/2000 are listed in the service guide.

                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • vikasarch
                    Technician
                    • Jun 2013
                    • 10

                    #10
                    Re: canon ir1600 - prints but retries paper 3 or 4 times

                    Originally posted by teckat
                    ----------------------------------------------------------------------
                    this is your quote below


                    u have a iR1600 >>>> u can only use a single Cassette unit F1 or a Three Cassette unit H1

                    The iR 1600 can only use Cassette feeding unit-F1, a single cassette unit, or Cassette feeding unit-H1, a three-cassette feeder.
                    This unit cannot use the Cassette feeding unit-G1. It is only for the iR 2000.
                    The optional accessories for the iR 1600/2000 are listed in the service guide.


                    Dear Techtak,

                    I am using two paper trays for the last 5 years and no problem untill now. Now since few days i am facing this unique problem. i hope that does not do anything with two trays or three trays.

                    Waiting for your reply.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: canon ir1600 - prints but retries paper 3 or 4 times

                      is it possible u have a Cassette Feeding Assembly-K1
                      look on back of unit ???????????

                      how is the registration lead edge on copies ??

                      does it wander on copies

                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: canon ir1600 - prints but retries paper 3 or 4 times

                        Intermittent 0202 Jam Code

                        it maybe necessary to adjust the pressure on the separation roller (P/N FF6-1621-000) from the cassette/cassettes that the jam has occurred.
                        To either increase or decrease the pressure on the separation roller, move the torsion spring (P/N FB6-1902- 000) up or down one notch on the guide plate (see Figure 1 pic).
                        Note: This adjustment is not found in the in the service manual.

                        Move Torsion Spring down (to left) a notch to decrease separation pressure.

                        Move Torsion Spring up (to right) a notch to increase separation pressure.

                        spring.JPG

                        Note: In addition to the previously mentioned separation spring adjustment, tie wraps may also cause this problem to occur.
                        The following procedure is suggested only if the separation spring adjustment does not resolve the issue.

                        PROCEDURE:

                        Remove the rear feeder panel; P/N FB6-1607-000 and carefully remove all the tie wraps coming off the Feeder Driver Assembly; P/N FG6-8648-000 (see Figure 2 pic).
                        tie wrap.JPG
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • vikasarch
                          Technician
                          • Jun 2013
                          • 10

                          #13
                          Re: canon ir1600 - prints but retries paper 3 or 4 times

                          Originally posted by teckat
                          Intermittent 0202 Jam Code

                          it maybe necessary to adjust the pressure on the separation roller (P/N FF6-1621-000) from the cassette/cassettes that the jam has occurred.
                          To either increase or decrease the pressure on the separation roller, move the torsion spring (P/N FB6-1902- 000) up or down one notch on the guide plate (see Figure 1 pic).
                          Note: This adjustment is not found in the in the service manual.

                          Move Torsion Spring down (to left) a notch to decrease separation pressure.

                          Move Torsion Spring up (to right) a notch to increase separation pressure.

                          [ATTACH=CONFIG]23442[/ATTACH]

                          Note: In addition to the previously mentioned separation spring adjustment, tie wraps may also cause this problem to occur.
                          The following procedure is suggested only if the separation spring adjustment does not resolve the issue.

                          PROCEDURE:

                          Remove the rear feeder panel; P/N FB6-1607-000 and carefully remove all the tie wraps coming off the Feeder Driver Assembly; P/N FG6-8648-000 (see Figure 2 pic).
                          [ATTACH=CONFIG]23441[/ATTACH]

                          Dear teckat,

                          Will reply as soon as i follow your instructions.

                          Regards
                          Vikas

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: canon ir1600 - prints but retries paper 3 or 4 times

                            Originally posted by vikasarch
                            Dear teckat,

                            Will reply as soon as i follow your instructions.

                            Regards
                            Vikas
                            ---____---
                            Be very careful cutting ties \ replace them _& do not tighten
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • vikasarch
                              Technician
                              • Jun 2013
                              • 10

                              #15
                              Re: canon ir1600 - prints but retries paper 3 or 4 times

                              A very happy and prosperous new year 2014 to you.

                              Comment

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