[Error Code] iPF655 Hardware Error 03130031-2618

[Guest]

New to this forums but great source of information.

My Canon iPF655 has thrown Hardware Error 03130031-2618. Basicly it was working fine, but I had not used it for some months. When I tried to print last night a couple of drawings for a tender submission, it started cleaning the head. Instead of finishing it threw up this code and has been unusable ever since!

Also I cannot enter Service Mode. I press "Load" + "Navigate" buttons, it does show "S" up right, but then it does and shows nothing when pressing < or >. Instead it continues to boot and throws up the error code again.

I also tried L Printer Service Tool 1.60, but it doesn't detect the printer. Ironically, Windows does detect it on the USB port.

Also, something related: A couple of months back a lighting stroke somewhere nearby and damaged some of my network switches. The printer was connected to one of them and its network interface stopped working ever since.

Any ideas on what I should be looking at, would be helpful. The Service Manual says that it is Power Supply issue, but I have read here that it might be the Print Head...

[V-P]

Re: iPF655 Hardware Error 03130031-2618

Replace the print head...

If error persists - than the fault is carriage unit and / or main board.

Good luck with that

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

Replace the print head...

If error persists - than the fault is carriage unit and / or main board.

Good luck with that

Thanks a lot for the reply... I will be looking at the Print Head.

Now for the second problem, LAN interface... From the schematics I see that there is an additional IC on the Main PCB to connect to the LAN. Do you know if that can be unsoldered and replaced? I imagine, since the USB is working, the problem must be limited to that additional IC1201.

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

Replace the print head...

If error persists - than the fault is carriage unit and / or main board.

Good luck with that

You were right! It was the printhead, but I was able to fix it with replacing!!!
I did three simple things:
- I cleaned the printhead using alcohol
- Left it sitting on a towel to absorb some of the ink stored inside
- Shook it to move unclog any possible cloggling in the unit.

Then I put it back and the printer came back online!!! Was able to print fine...

THANK YOU FOR YOUR SUGGESTIONS!!! You saved me a fortune!!!

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

For some reason, my replies are not posted!

Anyway here is another go:

I was able to fix the printer and print again without any errors and no part change!!! You were right, it was the printhead. I removed it manually, by moving the cap and wiper mechanism. Then I cleaned it with alcohol and left it for some minutes on a wet towel to remove the ink from inside. Finally I shook it like anf if I were doing a cocktail, to move any possible dry ink particles in the chambers. It worked! The printer booted normally and now it is printing fine. It detected that the printhead had little ink and started filling it.

[onlyinnewfoundland]

Re: iPF655 Hardware Error 03130031-2618

I have to ask - you said that you hadn't used it for months - does this mean you left the printer without power? If you leave these wide formats unplugged for a long time the printheads are going to be useless.

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

The printer was plugged in, but turned off... Would it make a difference if I removed the plug?

[Canuck]

Re: iPF655 Hardware Error 03130031-2618

Unplugged same as turned off...won't do any purging

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

Good to know... I will turn it on more often now.

[V-P]

Re: iPF655 Hardware Error 03130031-2618

For some reason, my replies are not posted!

Anyway here is another go:

I was able to fix the printer and print again without any errors and no part change!!! You were right, it was the printhead. I removed it manually, by moving the cap and wiper mechanism. Then I cleaned it with alcohol and left it for some minutes on a wet towel to remove the ink from inside. Finally I shook it like anf if I were doing a cocktail, to move any possible dry ink particles in the chambers. It worked! The printer booted normally and now it is printing fine. It detected that the printhead had little ink and started filling it.

Try to print a nozzle check from service mode and see if anything is missing.

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

Well I printed the nozzle check and so some lines missing in the black part. Colours were all good.

So decided to do the nozzle cleaning A and guess what... After long time processing and doing what it did, it gave me the ERROR again! Every time it does head cleaning, it throws the error!

So I removed the print head and put in hot water... Cleaned the hell out of it. Left it overnight to drain. I still got the error.

Then eventually, after long deliberation, it actually booted fine without any error!! And I did another nozzle test and the test came out perfect!

Now to be honest, I am starting to doubt that it was the print head anyway. On one of my several tries, I started the printer without the printhead and still got the 2618 error. Shouldn't it have been asking to install a print head instead?

Anyway, currently it is printing perfectly. I just don't get over the fact the sensors are hyper-sensitive for no reason.

[V-P]

Re: iPF655 Hardware Error 03130031-2618

I don't think you have completely solved the problem but take my advice - Replace the print-head with a new one.

This way you will not make any more damage.

Cheers

[alexs3d2]

Re: iPF655 Hardware Error 03130031-2618

I would replace the print head if I planned to use the printer in the next couple of months. Unfortunately we rarely get any more jobs that require us to print with this, so right now it is not worth it. It may be several months before we need it again... When the time comes and it makes financial sense, I will replace the print head. Bear in mind this printer is less than two years old and the print head has printed about 48m2 total.

Really disappointed in Canon. I used to own a BJ330 back in the days. Had it for more than 10 years and no single problem. I threw it away because they stopped making drivers for it...

[Aparsons]

Re: iPF655 Hardware Error 03130031-2618

I have this error on my iPF6300 but cannot shift it. What happened if you booted up the printer without the print heads in it? Did you get a "no printhead" message or did the 2618 still persist.

Does the printer still work well or did the error return?

[Machinercylr]

Re: iPF655 Hardware Error 03130031-2618

I would admit from witness this or any other Error code that uses "polymers" in the ink, will cause overtime plugged-up nozzles or burnt-out resistors that help fire the nozzles.

This all goes back to "when was the last time I had my wide-format printer cleaned and serviced"?.......just a thought....machinercylr