Please help with SST Error 124

[ab1009]

Hello All,

I installed G3Fax Kit J1 in IR2200 and tried to download the G3Fax Firmware XXxxv3102 to machine with no success. I got internal error 124. I use SST Ver. 4.72E with CrossOver Network Cable and Download Mode E (1+7 & Power on) I would appreciate if you help me to sort this issue.

Best Regards

[canonbundy]

Re: Please help with SST Error 124

Hi, firstly the machine detected the error & relayed to SST, secondly check the fax unit is the correct model for machine model and thirdly normally one would not need to update firmware for a Fax Unit .

[ab1009]

Re: Please help with SST Error 124

Hi, firstly the machine detected the error & relayed to SST, secondly check the fax unit is the correct model for machine model and thirdly normally one would not need to update firmware for a Fax Unit .

Thank you canonbundy for your reply, I bought this G3FAX J1 kit P/N 6981A006 I think it's correct model for IR2200. when I press FAX button on the machine I see that no Fax device. what schuld I do else?

best regards

[ab1009]

Re: Please help with SST Error 124

Hi Canonbundy,

did you find any solution for me? why I get this error in SST?

br

[Brian8506]

Re: Please help with SST Error 124

J1 is right. My product# info says 6981A002AA but the # could have changed. I believe there are 2 boards, one being small that mounts at the bottom of the big board. Been awhile. Make sure you've found all the connectors that have to get plugged in.

Thank you canonbundy for your reply, I bought this G3FAX J1 kit P/N 6981A006 I think it's correct model for IR2200. when I press FAX button on the machine I see that no Fax device. what schuld I do else?

best regards

[ab1009]

Re: Please help with SST Error 124

20140210_153707[1].jpg
Please all Canon Gurus, can any one explain why I get always this internal error 124 in SST (as pic. above). I registered 3 files from G3Fax Folder:

iR2200-XXxx3102-309A-G3FAX.msx
iR2200-XXxx3102-309A-G3FAX.PRG
iR2200-XXxx3102-G3FAX.ift

I know that this G3Fax model fit to IR2200. All connectors are pluged (see pic.) third connector right is empty.
Please help me to solve my Problem

br

[bipc]

[ab1009]

Re: Please help with SST Error 124

Thank you bipc for your advice,

I installed SST 3.22ef and tried to write with bi-directional LPT cable, but no success the same Problem as above described "internal error 124" I formatted the HDD with HDFormat but doesnot help. any other ssuggestions?

br

[bipc]

Re: Please help with SST Error 124

ok, let's see if i still remember this, (made a HD mirror image and been using it for a long time to restore systems on these) on the image attached you can see the latest version available in europe V45.01 (i can get it for you if you need just PM me) first of all on these older models installing firmware is kind of a ritual, you cannot update or add only one component, always format all partitions and start according to the following order, first do HD format, next in your case FAX, then boot, then system then RUI and last language, just to be on the safe side use a windows XP machineand set your LPT port on bios to ECC, that error in the SST manual has no specific description or fix except for "its an internal error", let us know how it goes PS-i used SST 4.72 just to show you the versions
IR2200.jpg

[ab1009]

Re: Please help with SST Error 124

ok, let's see if i still remember this, (made a HD mirror image and been using it for a long time to restore systems on these) on the image attached you can see the latest version available in europe V45.01 (i can get it for you if you need just PM me) first of all on these older models installing firmware is kind of a ritual, you cannot update or add only one component, always format all partitions and start according to the following order, first do HD format, next in your case FAX, then boot, then system then RUI and last language, just to be on the safe side use a windows XP machineand set your LPT port on bios to ECC, that error in the SST manual has no specific description or fix except for "its an internal error", let us know how it goes PS-i used SST 4.72 just to show you the versions
[ATTACH=CONFIG]23870[/ATTACH]

Hi bipc,

I use old Notebook with Windows XP and LPT to wirte firmwares to my Canon IR2200, I have 2 choices: IR2200 and IR2200N. I have a Network Card and Boot Rom so I use IR2200N. I have tried to do what you wrote here I formatted all Partitions with HDFormat. but to write G3Fax I must to go to "Download Mode E" power on the machine with hold on 1 and 7 then enter Service Mode and chose Copier->Function->System->Download->OK. When I Format the HDD I cannot do all this steps then I cannot write G3Fax immediately (as first step) after using HDFormat. I used (ALL_HDF from IR2200N) first time, then G3Fax and I got the same internal error 124. Please guide me If I do something wrong.

Best Regards

[bipc]

[ab1009]

Re: Please help with SST Error 124


dear bipc,

I cannot use 2&8 instead of 1&7 to write G3FAX data to IR2200. please read this section from SST manual:

G3 Fax:
The G3 Fax data behaves a little differently than the general process described here. First, the G3 Fax data can
ONLY be flashed when in Download Mode E. If an attempt is made to flash in Download Mode C, the data transfer
will freeze at 99% and will never complete. Also, not all fax boards will have the ability to be flashed - check the
Device Specific Notes section to confirm if a given fax board can actually be flashed. After the G3 Fax data is
transferred to the copier, it will immediately begin flashing the actual fax board - it will not wait for the restart and the
execution of the Download Shell process. Also note that the G3 Fax data type does not check the current version
installed. The data will be transferred no matter what the currently installed version is.

As you see to write G3Fax data you must to have a system installed. my system is 45.01.

best regards