Canon iR C3380 Fax Receiving Problems.....

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  • techd
    Technician
    • Apr 2008
    • 32

    #1

    Canon iR C3380 Fax Receiving Problems.....

    hello i have a Canon iR C3380 that has a Result=NG Incomplete Reception issue, when a fax more than one page is faxed in it prints the first or second page only and the rest of the pages disappear into thin air.....i have called the phone company no static issues, changed lines(i.e used a differrent phone line), changed cables, reset all the settings, cleared memory but still it keeps dropping some pages not all pages coming through. any ideas on what else i can try?
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: Canon iR C3380 Fax Receiving Problems.....

    Try a clear all. Additional Functions / 28 / Additional functions / Fax / Clear / All / OK,.
    get back at me if it doesn't work.

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