ir 2230

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  • wellrajive
    Technician
    • Oct 2013
    • 31
    #1

    [Misc] ir 2230

    hi guys pls help me ...i have ir 2230 ...when i connect network cable after that m/c gating restarted. I also conect to different network but still the problem was going on



    Please helpme out...
    Tags: ir 2230
    • northernlife
      Senior Tech

      500+ Posts
      • Sep 2011
      • 847
      #2
      Re: ir 2230

      When you plug in the ethernet cable the machine reboots itself??

        Comment

        • wellrajive
          Technician
          • Oct 2013
          • 31
          #3
          Re: ir 2230

          Originally posted by northernlife
          When you plug in the ethernet cable the machine reboots itself??
          Yes but it automaticaly reboots, sometimes while printing or somtinmes while scanning.We thought of it could be problem with network cable it could be shot, for this we replaced this with another cable and also with enternet pot and then also the same persists...
          plz sugusst...

            Comment

            • Brian8506
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2009
              • 1664
              #4
              Re: ir 2230

              I'm helping someone today with a similar problem. The tech originally had a 2270 rebooting while scanning. He changed main controller. Was good for a few days but came back. When I went it was just randomly rebooting. Gonna replace the hard drive today.

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847
                  #5
                  Re: ir 2230

                  Yea going to be something main con related. I've never run into that before. Is it logging an e-code or error when it's doing this?

                    Comment

                    • wellrajive
                      Technician
                      • Oct 2013
                      • 31
                      #6
                      Re: ir 2230

                      Originally posted by Brian8506
                      I'm helping someone today with a similar problem. The tech originally had a 2270 rebooting while scanning. He changed main controller. Was good for a few days but came back. When I went it was just randomly rebooting. Gonna replace the hard drive today.
                      I was confused with this problem i thought of to change Main controler but still got same result at last i enabled DHCP it picked another IP n then i fixed it and after that i got result now machine is working fine n it was nothing but was IP conflig.

                      And in this case it might be also network pot short, because earlier i gone through this problem... so plz also look in this...


                      THANKS BRO...

                        Comment

                        • northernlife
                          Senior Tech

                          500+ Posts
                          • Sep 2011
                          • 847
                          #7
                          Re: ir 2230

                          If an IP address is taking down the copier there's a much bigger problem

                            Comment

                            • bipc
                              Trusted Tech

                              100+ Posts
                              • Sep 2009
                              • 194
                              #8
                              Re: ir 2230

                              Can you try to get a simple ethernet router and connect it with a good cable to see if it does it again? wich version of firmware do you have? could be a bug that instead of activating the DHCP getting an IP it restarts. just to eliminate possibilities.
                              Life is a learning continuum...

                                Comment

                                • aco.bk
                                  Trusted Tech

                                  100+ Posts
                                  • Sep 2012
                                  • 130
                                  #9
                                  Re: ir 2230

                                  is there any error in err history?

                                    Comment

                                    • Brian8506
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Feb 2009
                                      • 1664
                                      #10
                                      Re: ir 2230

                                      We disconnected the customers Ethernet cable for 3 hours with no reboots. Plugged back in and got a reboot within 10 minutes. Just wondering why it wouldn't affect other equipment unless its just that port or cable. Other tech has been on this so I haven't seen everything. Will repost if we come up with anything. Haven't changed the hard drive yet. I think he's trying that tomorrow.

                                        Comment

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