Canon IR2016i keeps rebooting

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  • titanscout
    Technician
    • Oct 2013
    • 24

    #1

    [Electrical] Canon IR2016i keeps rebooting

    Customer has a Canon IR2016i that once turned on, the panel starts up normally, goes thru the start-up screens, but when it gets to the ready screen, it reboots. This happens repeatedly in a reboot loop.
    How should I approach this problem?
    Thanks
  • ernesto
    Trusted Tech

    250+ Posts
    • Oct 2011
    • 430

    #2
    hi maybe you should update the firmware...(firtly rom secondly system and finaly language in this order.)

    all the best

    Comment

    • Rachid.Akli
      Senior Tech

      500+ Posts
      • Oct 2011
      • 595

      #3
      Re: Canon IR2016i keeps rebooting

      Originally posted by titanscout
      Customer has a Canon IR2016i that once turned on, the panel starts up normally, goes thru the start-up screens, but when it gets to the ready screen, it reboots. This happens repeatedly in a reboot loop.
      How should I approach this problem?
      Thanks
      Hi,

      I suggest you eliminate the machine"sleep mode" in the user mode.

      Rachid.
      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Re: Canon IR2016i keeps rebooting

        Reseat ram,rom,etc on controllers..ram clears...unplug it then plug it back in for starters

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