ir2020 blank screen after power save

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  • incognegro
    Technician
    • Feb 2013
    • 20
    #1

    ir2020 blank screen after power save

    Hi all.

    I have a Canon that, when left overnight, has a blank screen in the morning. The op panel is lit, so it's getting power but none of the buttons or the touch panel works. The only way to get rid of it is the power the machine off/on. Then it works fine after that.

    Any ideas what this might be?

    I'm a Ricoh tech and I don't have much experience with Canon equipment.
    Tags: None
    • canonbundy
      Senior Tech

      500+ Posts
      • Jun 2012
      • 607
      #2
      Re: ir2020 blank screen after power save

      Originally posted by incognegro
      Hi all.

      I have a Canon that, when left overnight, has a blank screen in the morning. The op panel is lit, so it's getting power but none of the buttons or the touch panel works. The only way to get rid of it is the power the machine off/on. Then it works fine after that.

      Any ideas what this might be?

      I'm a Ricoh tech and I don't have much experience with Canon equipment.
      That usually means the machine has gone to 'sleep' and will resume normal operation when the 'power' button on the top right of control panel is pressed - the sleep time can be changed by pressing Additional Functions > Timer Settings.

        Comment

        • incognegro
          Technician
          • Feb 2013
          • 20
          #3
          Re: ir2020 blank screen after power save

          Originally posted by canonbundy
          That usually means the machine has gone to 'sleep' and will resume normal operation when the 'power' button on the top right of control panel is pressed - the sleep time can be changed by pressing Additional Functions > Timer Settings.
          No the power button doesn't work. The only way to get the machine to work is to switch it off and on.

            Comment

            • montana
              Trusted Tech
              • Aug 2008
              • 392
              #4
              Re: ir2020 blank screen after power save

              Originally posted by incognegro
              Hi all.

              I have a Canon that, when left overnight, has a blank screen in the morning. The op panel is lit, so it's getting power but none of the buttons or the touch panel works. The only way to get rid of it is the power the machine off/on. Then it works fine after that.

              Any ideas what this might be?

              I'm a Ricoh tech and I don't have much experience with Canon equipment.
              hi...check the RAM maybe is faulty

                Comment

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