Canon iR2200 print but not scan in W2003 Server

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  • eninchi

    #1

    Canon iR2200 print but not scan in W2003 Server

    Hi to all !!!

    I am eninchi, from Spain. Sorry but my write english isn't "excellent", jeje

    I have read in this great forum for a long time searching any problem like mine, but I haven't find any answer.

    I have a Canon iR2200 in a Windows 2003 Server Standard Domain. All computers can print and scan perfectly, but the Server only can print, but not scan. The Scangear tool detect the scan but we can't scan because the programs (Acrobat, for example) not detect the scan.

    Users works with Terminal Server with an ERP and they can't use the option Create file from scan in any program.

    Drivers are the last version and I have test many options. Canon Spain don't give me a solution.

    Anybody can help me? Thanks !!!
  • _SuabE_
    Service Manager

    100+ Posts
    • Jan 2008
    • 108

    #2
    Originally posted by eninchi
    Hi to all !!!

    I am eninchi, from Spain. Sorry but my write english isn't "excellent", jeje

    I have read in this great forum for a long time searching any problem like mine, but I haven't find any answer.

    I have a Canon iR2200 in a Windows 2003 Server Standard Domain. All computers can print and scan perfectly, but the Server only can print, but not scan. The Scangear tool detect the scan but we can't scan because the programs (Acrobat, for example) not detect the scan.

    Users works with Terminal Server with an ERP and they can't use the option Create file from scan in any program.

    Drivers are the last version and I have test many options. Canon Spain don't give me a solution.

    Anybody can help me? Thanks !!!
    I feel that you are mistaken by your post you should post this in Windows 2003 Server forum, it is not the problem in the IR2200, It must be a problem in your Windows 2003 Server configuration during scanning. You mentioned that all the computers can print and scan well. That is why even Canon Spain cannot give you a solution.
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    • eninchi

      #3
      Ok. Good idea. I will try this too.
      Thanks !!!

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