Canon ir c4080i and ir5075 sending problem

[kuby]

Have a ir4080i and a ir5075 set up side by side. Same setting for email, smtp, ports, authentication, everything, and the ir5075 will send emails just fine. The ir4080 will not send emails. What am I missing. The ir4080i does have a image pass on it.
Thanks

[teckat]

Re: Canon ir c4080i and ir5075 sending problem

Product : All imagePASS Series






Question : How do you set up email services on the imagePASS series?

Answer : When the imageRUNNER is connected with an imagePASS controller, you have 2 options for setting up email services:

1. Using the imagePASS's email capability - Enable and configure Email Services through Setup on the imagePASS and send email using the imagePASS's interface (select Scan Job option). This option will have access to the Fiery Address Book on the imagePASS. This method is what is further explained in this article.

2. Using the optional Universal Send Kit -Must install the appropriate Universal Send Kit. Configure Email Services through Additional Functions, System Settings, Network Settings, E-mail/I-fax Settings on the copier LCD screen. You can send email using the Send tab on the copier LCD screen and the imagePASS will allow the email packets sent from the copier to pass through. This option will have access to the copier's Address Book.

Setting Up Email Services on the imagePASS:

In order to have E-mail and I-Fax capabilities, you must first enable E-mail Services at the imagePASS:

1. Select Run Setup. Confirm that you wish to enter Setup mode by hitting Yes. 2. Select Network Setup. 3. Choose Service Setup. 4. Hit Email Setup. 5. For the 'Enable Email Services' prompt, select Yes. 6. Follow the prompts, entering the required information to configure the email settings (see the attached PDF for more information). 7. Save your changes and exit Setup mode.

This option enables the imagePASS to use Email or Internet Fax as a means of communication for a variety of purposes, including printing PostScript, PDF, and TIFF files, and sending scanned files as an outgoing Email or Internet Fax.

For more detailed information on configuring the imagePASS, please see the imagePASS Configuration Guide included on the User Documentation CD.

To Scan an Original and Send it as an Email using the imagePASS:

1. Select Scan Job from the imagePASS menu Load your original(s) in ADF or on platen glass. 2. Hit Source and enter your desired settings: - Document Source (ADF or Platen) - Original Size - Orientation - Sides (Single or Duplex) Press Image Options and enter your desired settings: - Color Mode (Color, Gray Scale, or Black and White) - Image Mode (Text, Image, or Text/Image) - Background Removal - Brightness - Resolution - Binding Direction (Left Side or Top Side) 3. Hit Destination and select Add Destination. 4. Choose Send to Email (this option will not be present if Email Services was not enabled in Setup). 5. Press Select Address.

Pick New Address and manually enter the email address to send to, or pick Fiery Address Book to choose the email address to send to. 6. Select Configure Email and enter your desired settings: - Send Doc As (Attachment or URL) - File Format (PDF, TIFF, or JPEG) 7. Hit Start Scan. 8. Enter the Filename. 9. At the Start Scan Now prompt, select Yes (this will start the scanning of the send job)