Newbie requesting help with c3380

[LucasN]

Hello all, I recently found a c3380 at the right price and, of course, am having issues with it. Any help is greatly appreciated.

1) Light line - I have attached a PDF 2014_02_21_18_28_58.pdf (2014_02_21_18_28_58.pdf) illustrating the symptoms. Please note that these lines only appear when using the copy function. If I print from my computer, the lines are not present.

2) Ghosting? I am not sure if this is the correct way to say it, but I have attached another PDF named Printer.pdf (Printer.pdf) showing what I am calling ghosting.

I could make guesses at the issues, but I figured I would throw out the images and see what questions it may spark. If you need me to run tests, or try anything, please let me know. I really appreciate any help I can get, trying to start up a small business on a dime.

[ernesto]

hi
first pdf i think the small glass on the left side is dirty.

second pdf, maybe a little bit of the fixing film is broken.

[LucasN]

Re: Newbie requesting help with c3380

hi
first pdf i think the small glass on the left side is dirty.

Are you referring to the glass the ADF runs the paper over or an internal glass?

second pdf, maybe a little bit of the fixing film is broken.

I'll go get pictures.

Thanks for the reply!

[ernesto]

hi
where the adf runs
all the best

[LucasN]

Re: Newbie requesting help with c3380

Regarding the fusing film
Wow, you really know your symptoms! I found a wonderfully useful video:

Followed all those instructions to find the fuser film in the condition of:
20140222_101512.jpg

Wow, nasty looking. How does something like that happen? This looks really bad. I'm planning on ordering http://www.precisionroller.com/fixin...ils_67831.html. Looks like they are out of stock and expect availability in 6 days, so may take a while unless you can recommend another source?

Regarding the ADF glass
I will try cleaning it once I can get the new fuser film sleeve installed. However, I did want to ask if the ADF glass could be the cause even though it is happening when I place a blank white sheet on the flat bed glass?

Thank you again for all the help!

[Tricky]

Re: Newbie requesting help with c3380

Regarding the ADF glass
I will try cleaning it once I can get the new fuser film sleeve installed. However, I did want to ask if the ADF glass could be the cause even though it is happening when I place a blank white sheet on the flat bed glass?

Thank you again for all the help!

If the line moves when you enlarge or reduce the copy zoom its a fault with the optics, you may solve it by cleaning the scanner lamp however these lamps do seem to suffer from lines which require replacement of the lamp FM2-0233-000.

[JustManuals]

Re: Newbie requesting help with c3380

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:

http://www.justmanuals.com/canon-color-copier-imagerunner-2550i-2550-2880-3080i-3080-3380-3480i-3480-parts-service-manualpdf-p-22997.html

Paul@justmanuals.com

[ernesto]

i think skynet is right, and the unit lamp is a very expensive piece you could buy a cheap scaner and use the canon irc as a printer...

[LucasN]

Re: Newbie requesting help with c3380

Thank you ernesto and skynet. I'm waiting until Monday and then will call Canon and get their price on the fuser film. I noticed the one I linked is not a canon part, but is compatible. I read other places on here where it is strongly advised to use official mfg. parts. I'll have to wait until I can get the fuser film in and installed in order to check and see if the lines move when zooming. Or am I misunderstanding in that you are saying that when you change the orientation of the paper being fed into the ADF, that is the equivalent of zooming and since the line moved, my scanning lamp is having an issue.

If I understand correctly, you first say to try and clean it, and then replace it if that fails?

As a little background, when I first got the machine, I ran copies without a line on them. However, I had the ghosting issue that ernesto figured out was the fuser film. I ran the c3380's internal cleaning cycle and ran the dust rod through the 4 holes to clean the "dust proof glass". It was not until I did these two things that the line appeared. I have no idea if that is useful or changes anything in the diagnosis.

[vamoursly]

Re: Newbie requesting help with c3380

I Would be interested in the outcome, personally I think the printer.pdf is more about about a black drum cleaning cycle issue than a fuser issue, unless of course you can see a tear or fold in the heat roller within the fuser unit of course?

Canon IRC 2380 / 3080 / 3380 / 3580i parts are dirt cheap, even on Ebay, I would not buy a new scanner / ADF from Canon.

I am sure the initial cost of the IRC 3080i you bought would reflect my statement?

Apart from that I do like these models, easy to work on and run mostly from drum to drum without too much intervention, unlike the IRA 2020...

Vamoursly

[ernesto]

hi
if the lines do not appear when canor irc is used as a printer and the lines appear when canon irc is ued as a copier the problem is in the exploration unit ( normally dirty on the glass.... but in this case it seems unit lamp (ccd)...).

[LucasN]

Re: Newbie requesting help with c3380

I Would be interested in the outcome, personally I think the printer.pdf is more about about a black drum cleaning cycle issue than a fuser issue, unless of course you can see a tear or fold in the heat roller within the fuser unit of course?

Canon IRC 2380 / 3080 / 3380 / 3580i parts are dirt cheap, even on Ebay, I would not buy a new scanner / ADF from Canon.

I am sure the initial cost of the IRC 3080i you bought would reflect my statement?

Apart from that I do like these models, easy to work on and run mostly from drum to drum without too much intervention, unlike the IRA 2020...

Vamoursly

Hello Vamoursly, thank you for the post!

Actually, I did notice pretty serious tears on the fuser. Scroll up, I posted the pic right below the video on how to break down the fuser assembly. Pretty bad eh? Do you have any idea what causes that? Is that just something you expect to see every 100k copies or something or is that improper maintenance?

This is actually an IRC3380, but yes. I got it at a very good price, but knew it was going to have some issues. This was the trade off. Figured that if I can get it cheap, invest a little money I can have a decent machine cheaper than buying one from a distributor, even used.

I did check on ebay and found the fuser film, but it was like 10 less than buying it at the website I linked earlier. Figured I would go through the website for $10 because I have a coupon code for them, so its actually $10 cheaper. I appreciate the input. If you have any more, please keep it coming.

[vamoursly]

Re: Newbie requesting help with c3380

The heating fuser roll is a consumable part and requires changing periodically, as per the SM. Whenever I change one they seem to go brittle and either tear outright or have an outward fold, which leaves quite a visible mark on the print.

You may be lucky and find some dirt has made its way onto the CCD lamp.

V

[LucasN]

Re: Newbie requesting help with c3380

Fuser film replaced, the ghosting is resolved.

now, for the line. I did the zoom as requested and the line was not present when zoomed. Therefore, should I simply clean the optic? If so, the offending spot will be on the moving scanning fixture between the two light bars, correct? Also, what is the recommended way to clean it? Lint proof cloth or air? I know I read somewhere to be very cautious when using compressed air on copiers due to the possibility of spreading debris.

Also, I expect I should only clean the optic at the spot producing the line, correct?

Thanks!!

[teckat]

Re: Newbie requesting help with c3380

??? do you have the printers original service label, it has the factory specs u need to check in service mode ???
if not > better print out a P-PRINT

OPTICS
The line can be visible either from the platen glass or the DADF during stream read > as u posted/

Check the optical system (contact sensor, white plate, copyboard glass, reading glass) for a scar, dirt, and
foreign matter.

Before replacing the CCD Unit, Clean the Lens of the CCD and then run the following adjustments in service mode:

COPIER > FUNCTION > CCD > DF-WLV1
COPIER > FUNCTION > CCD > DF-WLV2



1-Inspect>Clean Scanner area
2-Remove>Inspect>Clean>White plate
3-Inspect glass>Clean
4-Inspect>Clean CIS and Laser Slit Glass

GLASS.JPG

Dirt Sensor Control
When reading an original, the machine changes the point of reading or corrects image data in reference to the
presence/absence of dust on the stream reading glass/ADF platen roller, thereby avoiding the effects of dust on
images. The machine executes this control only when the ADF is used and, in addition, when it is closed.

White Level Adjustment
1) Set paper (for user normal use) on the copyboard glass, close DADF.
2) Select the screen from the service mode screen in the following order, to display the adjustment screen.
1. COPIER
2. FUNCTION
3. CCD
3) Press DF-WLVL1 key to highlight.
4) Press OK key.
Auto adjustment is performed. When it is correctly completed, 'OK!' is displayed on the screen.
5) Take the paper out of the copyboard glass, set it on DADF document tray.
6) Press DF-WLVL2 key on the touch panel to highlight .
7) Press OK key.
Auto adjustment (both-side stream reading) is performed.
If completed normally, 'OK!' is displayed on the screen.
8) Press the reset key twice to get out from the service mode.
9) Turn OFF the main power switch according to the shutdown sequence.

LA-SPEED
Try adjusting the LA-SPEED setting. ( Level 1) FEEDER>ADJUST>LA-SPEED. The range of adjustment is -30 to +30. This setting will adjust the feeding speed during stream reading.

Adjusting the document feeding speed at the time of stream reading from the feeder
The speed becomes faster (image is reduced) by increasing setting value.
Range of adjustment: -30 to 30 (unit: 0.1%)
[Factory default/After RAM clear:0]