can not enter service mode irac2020

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  • Gbr
    Technician

    50+ Posts
    • Nov 2011
    • 50

    [Misc] can not enter service mode irac2020

    hello

    I have a canon irac 2030L and i can not enter service mode with *28*,, i have also tried with *49*. the buttons are working fine and are not sticky. any help woul be much appreciated. thank you
    Last edited by Gbr; 02-25-2014, 09:13 PM.
  • vamoursly
    Trusted Tech

    250+ Posts
    • Sep 2011
    • 273

    #2
    Re: can not enter service mode irac2020

    Try pressing the yellow cancel button first, then *28*

    V

    Comment

    • Gbr
      Technician

      50+ Posts
      • Nov 2011
      • 50

      #3
      Re: can not enter service mode irac2020

      Originally posted by vamoursly
      Try pressing the yellow cancel button first, then *28*

      V
      i have tried that, but no difference.
      thank you

      Comment

      • andypo
        Junior Member
        • Jun 2011
        • 6

        #4
        Re: can not enter service mode irac2020

        Originally posted by Gbr
        i have tried that, but no difference.
        thank you
        * > 2 > 8 > *

        Comment

        • Gbr
          Technician

          50+ Posts
          • Nov 2011
          • 50

          #5
          Re: can not enter service mode irac2020

          Originally posted by andypo
          * > 2 > 8 > *
          Tried to press separately 2 and 8, as is in BW 1022.., but it doesn't work either. I will see if i get it to download mode tomorow.
          Last edited by Gbr; 02-25-2014, 09:08 PM. Reason: grammar

          Comment

          • doktor
            Trusted Tech

            100+ Posts
            • Jan 2010
            • 212

            #6
            Re: can not enter service mode irac2020

            First log in 7654321,7654321

            Comment

            • vamoursly
              Trusted Tech

              250+ Posts
              • Sep 2011
              • 273

              #7
              Re: can not enter service mode irac2020

              You are pressing the 2 and 8 together yes? If not Dude you are doing it wrong

              V

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Re: can not enter service mode irac2020

                Originally posted by Gbr
                hello

                I have a canon irac 2030L and i can not enter service mode with *28*,, i have also tried with *49*. the buttons are working fine and are not sticky. any help woul be much appreciated. thank you
                -------------

                Check for a stuck fax volume button switch. In the photo below, you can see that the actuator for the switch is actually stuck in the body of the switch. Replacing the Volume PCB Assembly resolved the issue. C2020 / C2030 ==FM4-1198-000, Control Panel Volume Assembly.
                fax.JPG






                Security features
                To prevent unauthorized access to Service Mode, Password set is enabled.
                ■■ Related service modes
                • COPIER > OPTION > FNC-SW > PSWD-SW (Level1)
                Set password type for transition to service mode.
                <Setting range>
                0: No password (default)
                1: Service engineer
                2: System administrator and Service engineer.
                • COPIER > OPTION > FNC-SW > SM-PSWD (Level2)
                Password for service engineer for transition to service mode.
                <Setting range>
                To reinforce the security, change the password from a default.
                ******** (eight digit numeral) [default: 11111111]
                After the above setting, to enter Service Mode, enter password screen will appear.

                MEMO :
                If Service Engineer’s password is forgotten, password function is cancelled by using
                Service Support Tool (SST).
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092

                  #9
                  Re: can not enter service mode irac2020

                  Originally posted by Gbr
                  Tried to press separately 2 and 8, as is in BW 1022.., but it doesn't work either. I will see if i get it to download mode tomorow.
                  ------------------------

                  Service Mode Classic Level 1 follow the steps bellow:

                  1) Select Settings/Registration

                  2) Hit 2 & 8 at the same time

                  3) Select Settings/Registration

                  To go to Service Mode level 2, go to Service Mode level 1 and then:

                  1) Select Settings/Registration.

                  2) Select 2.


                  Go to Service Mode follow the steps bellow:

                  1) Select Settings/Registration

                  2) Hit 2 & 8 at the same time

                  3) Select Settings/Registration

                  4) Select Mode List

                  5) Select Copier

                  6) Select Option

                  7) Select FNC-SW

                  8) Highlight [Level 1] to toggle between level 1 and level 2.



                  you can change the way you enter the Service mode, by going into COPIER>OPTION>FNC-SW>SVMD-ENT.

                  0 = * 2 and 8 *

                  1 = *4 and 9 *
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Gbr
                    Technician

                    50+ Posts
                    • Nov 2011
                    • 50

                    #10
                    Re: can not enter service mode irac2020

                    Originally posted by teckat
                    -------------

                    Check for a stuck fax volume button switch. In the photo below, you can see that the actuator for the switch is actually stuck in the body of the switch. Replacing the Volume PCB Assembly resolved the issue. C2020 / C2030 ==FM4-1198-000, Control Panel Volume Assembly.
                    [ATTACH=CONFIG]24108[/ATTACH]






                    Security featuresMEMO :
                    Hello

                    So if there would be a password set, I would be able to get to enter password screen? Which i don't.
                    I will check fax volume button in the morning, and let you know. thank you

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16092

                      #11
                      Re: can not enter service mode irac2020

                      Originally posted by Gbr
                      Hello

                      So if there would be a password set, I would be able to get to enter password screen? Which i don't.
                      I will check fax volume button in the morning, and let you know. thank you
                      ;\
                      That was just a note for future ,good luck
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • Gbr
                        Technician

                        50+ Posts
                        • Nov 2011
                        • 50

                        #12
                        Re: can not enter service mode irac2020

                        Originally posted by doktor
                        First log in 7654321,7654321
                        I was logged in, and can operate all of user settings, but nothing happens when i want to enter service mode (it opens settings/registration at end), on other machines, some of same series i was always able to enter with *28*, on the small one *>2>8>*

                        Comment

                        • Gbr
                          Technician

                          50+ Posts
                          • Nov 2011
                          • 50

                          #13
                          Re: can not enter service mode irac2020

                          The problem was in fax volume button.
                          Thank you for helping.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16092

                            #14
                            Re: can not enter service mode irac2020

                            Originally posted by Gbr
                            The problem was in fax volume button.
                            Thank you for helping.
                            ==========================

                            Thanks-

                            : the act of looking at something closely in order to learn more about it, to find problems, etc. : the act of inspecting something
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

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