Need some help on CLC3200 problem

**teckat** · 03-05-2014, 10:53 PM

Re: Need some help on CLC3200 problem

Originally posted by internetact

Hi

,

I was using a CLC3200 for some weeks, without problem, but in one day all went wrong.
I'm pretty sure it's a coincidence but it occured the day after I've done a color calibration.

It started with a jam on some A3 color printings, and I found a blank A3 smoothly folded in S under the ITB.
after that, the same day, I succeed to print some color A4 but some of them went out with some color displacement. Each color pass was misaligned, regulary, like a rainbow and it was the first time I saw it.
The day after and for the rest of the time, I never succeed to print more pages. I always meet a Jam 0107, a blank sheet staying most of the time at the entrance of the fixing assembly. One time it passed it, jaming just after, but still blank.
Sometime I got some strong distorted and pale content on the sheet I've extracted from the copier.

Does someone have an idea of what's happening ?
Could someone give me some advice to help me to repair ?

PS : The day I met the problem, after I've extracted a sheet and closed the printer parts, I've heard a strong rolling "clac clac clac clac" during 10 seconds. I have never heared it before and it was the only time it did it.

[ATTACH=CONFIG]24239[/ATTACH]

------------------------------------------------------------------

if u are not a tech> call for one

your external secondary transfer roller needs to be checked

Sec.Trans Ext_.JPG
your fix unit needs inspecting> u could have copy paper wrapped around the upper roller/this will cause poor fixing
these fix unit gears sometime have a rolling>clicking noise

the ITB Drive swing>gear(worn teeth roll over the engage gear) could also have a noise issue ( known issue on this model)
SWING GEAR.JPG
iR3200 Swing Guide_JamTP08.pdf

this ITB also needs to be removed > inspected > & cleaned
ITB UNIT- iRC3200.pdf

iR3200 TP03-1.pdf

**internetact** · 03-06-2014, 04:46 PM

Re: Need some help on CLC3200 problem

thank you very much for all those details !!

Just one question for now ...

What do you mean about "checking" the secondary transfert roller ? you're talking about the "external" one pointed on your image ?
I looked at it and it looks like a smooth foam/caoutchouc roller on which there are color residues that stay on my finger if I pass it on ...
I succeed making it roll manually without problem ...

**teckat** · 03-06-2014, 05:08 PM

Re: Need some help on CLC3200 problem

Originally posted by internetact

thank you very much for all those details !!

Just one question for now ...

What do you mean about "checking" the secondary transfert roller ? you're talking about the "external" one pointed on your image ?
I looked at it and it looks like a smooth foam/caoutchouc roller on which there are color residues that stay on my finger if I pass it on ...
I succeed making it roll manually without problem ...

-----------------------
if it rolls easy & sits even on both sides >it 's OK / U can use a slightly damp cloth to clean off

another point> don't forget to remove fix unit to check
the small green release handle on it> supply's spring pressure to close/press rollers to meet & a release pressure for customers to remove paper properly> if they or tech don't release pressure for a jam removal/ paper can wrap around that upper fuser>hen u have a headache

**internetact** · 06-10-2014, 08:23 AM

Re: Need some help on CLC3200 problem

Hey !

I finally achieved to print without hang ! I've bought and changed the secondary roller transfer external and it passed.
Thank you very much for your help Teckat..

I know my next question is not appreciated here but I have some reason to ask.
Can someone help me to get a recent firmware of this machine (CLC3200, IR3200, IR C3200) ?
I would like to have all the handy tools to achieve a complete restauration of this machine, by myself, and if I can't it will sadly go to trash and I will buy something like a inkjet multifounction.

The reason :
I've bought this copier just before someone send it to destruction.
I've done it because I'm director a little firm and for the moment, not having the budget for leasing or technician maintenance.
It wasn't printing anymore.
I've spent a lot of time on it, making it progress day after day, cleaning it, tricking it.
For now I have nice B/W printing and 3mm offset on each color.
I deduced sending a proper firmware would be a promising solution because I don't know what has been done on the copier before grabbing it, and because It came without any document except Fiery C1 system CD.

**boog** · 06-10-2014, 11:22 AM

Re: Need some help on CLC3200 problem

Originally posted by internetact

Hey !

I finally achieved to print without hang ! I've bought and changed the secondary roller transfer external and it passed.
Thank you very much for your help Teckat..

I know my next question is not appreciated here but I have some reason to ask.
Can someone help me to get a recent firmware of this machine (CLC3200, IR3200, IR C3200) ?
I would like to have all the handy tools to achieve a complete restauration of this machine, by myself, and if I can't it will sadly go to trash and I will buy something like a inkjet multifounction.

The reason :
I've bought this copier just before someone send it to destruction.
I've done it because I'm director a little firm and for the moment, not having the budget for leasing or technician maintenance.
It wasn't printing anymore.
I've spent a lot of time on it, making it progress day after day, cleaning it, tricking it.
For now I have nice B/W printing and 3mm offset on each color.
I deduced sending a proper firmware would be a promising solution because I don't know what has been done on the copier before grabbing it, and because It came without any document except Fiery C1 system CD.

I doubt the firmware would make it stop mis-registering the colors. The machine is old and probably needs the ITB Assembly cleaned or rebuilt. And possibly a bunch of hoops to be jumped through that are listed in another thread. http://www.copytechnet.com/forums/ca...placement.html

**teckat** · 06-10-2014, 03:34 PM

Re: Need some help on CLC3200 problem

Originally posted by internetact

Hey !

I finally achieved to print without hang ! I've bought and changed the secondary roller transfer external and it passed.
Thank you very much for your help Teckat..

I know my next question is not appreciated here but I have some reason to ask.
Can someone help me to get a recent firmware of this machine (CLC3200, IR3200, IR C3200) ?
I would like to have all the handy tools to achieve a complete restauration of this machine, by myself, and if I can't it will sadly go to trash and I will buy something like a inkjet multifounction.

The reason :
I've bought this copier just before someone send it to destruction.
I've done it because I'm director a little firm and for the moment, not having the budget for leasing or technician maintenance.
It wasn't printing anymore.
I've spent a lot of time on it, making it progress day after day, cleaning it, tricking it.
For now I have nice B/W printing and 3mm offset on each color.
I deduced sending a proper firmware would be a promising solution because I don't know what has been done on the copier before grabbing it, and because It came without any document except Fiery C1 system CD.

-------------------------------------------------------------------------------

what is firmware version--

Print a Copy of P-Print

1) Go into Service Mode

SERVICE MODE-Level 1=
press Additional Functions Key (once)
press #2 & 8 key at the same time (release both)
then press Additional Functions Key again (release it)

2) Hit Function

3) Hit Misc-P

4) Hit P-Print

5) Hit OK

**internetact** · 06-11-2014, 08:44 AM

Re: Need some help on CLC3200 problem

Hi Boog,

I've allready cleaned the ITB, inside and outside, but it was really clean before I attempt.
I've also followed the instructions about home position of the Laser's gears. Unfortunally, all gears were allready on the right position.
I've inspected the gears around the ITB and nothing to notice.
I will try to clean the sensor showned in the post you pointed, but I'm not confident in it (offset is too much mathematical between colors ...)

Sorry for my buggy english.

Teckat, I've a P-Print I've done the first day I grab this copier.

Extract :

System name : Canon iRC3200

DC-CON 96.01
R-CON 04.01
PANEL 00.02
ECO 41.08
FEEDER 04.01
SORTER 04.01
FAX
NIB 04.00
PS/PCL
LIPS
SDL-STCH 03.01
OP-CON 03.01
MN-CONT 86.01
BOOT-ROM 70.01C
DIAG-DVC
RUI 79.04

Did I miss something important ?

**teckat** · 06-11-2014, 01:15 PM

Re: Need some help on CLC3200 problem

Originally posted by internetact

Hi Boog,

I've allready cleaned the ITB, inside and outside, but it was really clean before I attempt.
I've also followed the instructions about home position of the Laser's gears. Unfortunally, all gears were allready on the right position.
I've inspected the gears around the ITB and nothing to notice.
I will try to clean the sensor showned in the post you pointed, but I'm not confident in it (offset is too much mathematical between colors ...)

Sorry for my buggy english.

Teckat, I've a P-Print I've done the first day I grab this copier.

Extract :

System name : Canon iRC3200

DC-CON 96.01
R-CON 04.01
PANEL 00.02
ECO 41.08
FEEDER 04.01
SORTER 04.01
FAX
NIB 04.00
PS/PCL
LIPS
SDL-STCH 03.01
OP-CON 03.01
MN-CONT 86.01
BOOT-ROM 70.01C
DIAG-DVC
RUI 79.04

Did I miss something important ?

================================================== ==================
there is a v90 , but u are ok-/ I only update printers if an extreme issue is apparent for update

DCON- should be v38.02 (probably miss-labeled)
Language " " v86.01 ------" " ")

so what exactly is your issue --- CQ , ERRORS , JAMS , NOISE ?????

Post a PG 6 GRID PATTERN > shows possible LASER & or MECHANICAL ISSUES on alignment

EX. PG6 GRID.JPG

**internetact** · 06-11-2014, 02:08 PM

Re: Need some help on CLC3200 problem

Hi, thank you Teckat

The only issue for now is displacement of colors. I've no more Jam since i've chaned the secondary roller transfer external.
I don't see any DCON field on my P-Print, whereas I've found :
LANG-FR 86.01.

Here's a zoom on the GRID it prints (it's really uniform so I've zoomed on it)
As I've verified, Laser's gears were on the right position ...
Yellow exists, even if it's hard to see it on the picture. Displacement is equal to 2,5mm between black and blue and equal to 2mm between each color.
Lines are straight and parallels, ondulation is due to camera capture.

pg6.jpg

**arias** · 06-11-2014, 06:15 PM

Re: Need some help on CLC3200 problem

I wipe dc-com, mode service=copier=function=clear=dc-com=ok

**teckat** · 06-11-2014, 07:51 PM

Re: Need some help on CLC3200 problem

Originally posted by arias

I wipe dc-com, mode service=copier=function=clear=dc-com=ok

================================================== ======================
u HAVE TO HAVE DCON LISTED > Printer would not operate
COPIER>DISPLAY <VERSION> in service mode (Level 1)/If no PCB is connected, <--.--> is displayed.

DC-CON =ROM version of DC controller PCB.

R-CON=ROM version of reader controller PCB.

PANEL=ROM version of control panel CPU PCB.

ECO=ROM version of ECO PCB.

FEEDER=ROM version of DADF controller PCB.

SORTER=ROM version of finisher controller PCB.

FAX=ROM version of fax board.

NIB=Network software version.

PS/PCL=UFR board (PS/PCL function) version.

LIPS=UFR board (LIPS function) version.

SDL-STCH=ROM version of saddle stitcher controller PCB.

OP-CON=ROM version of cassette pedestal controller PCB.

MN-CON=System software version of main controller PCB.

BOOT-ROM=BOOT ROM version of main controller PCB.

• Copy model/GDI-UFR model: xx.yy C
• LIPS model: xx.yy L
• PL/PCL model: xx.yy N
DIAG-DVC=ROM version of card reader D1/NE controller A1.

RUI=Remote UI version.
LANG-EN=English language file version.

LANG-FR=French language file version.

LANG-DE=German language file version.

LANG-IT=Italian language file version.

LANG-JP=Japanese language file version.

GDI-UFR=UFR board (GDI-UFR function) version.

================================================== ========================
U always need to print a P PRINT before doing any type of CLEAR

A P Print has all the settings needed to re-input when u clear DCON/
those settings are important to put back into printer--

?? that PG GRID u show > is it in paper feed direction or cross-feed (front to back) ?
also why is the background that dark GRAY Color

PG should have a WHITE Background.

do u have a SERVICE MANUAL

IMPORTENT SETTINGS-------------------------------;-/
these settings go back to a default setting when doing a DCON CLEAR

COPIER>FUNCTION<LASER>L-ADJ-O
Automatically adjusts laser emission quantity.
Operation method • Execute this item in the following cases:
If a laser unit was replaced (if the Y, M, C or K unit was replaced or if
multiple units were replaced simultaneously)
• If the DC controller PCB was replaced
• If the DC controller PCB’s RAM was cleared
1) Remove all 4 color drum units, and close the front cover.
2) Select this item, and press the OK key to execute the operation. The operation
stops automatically.
3) When automatic adjustment has finished, “END” is displayed in the screen.
Note =The DC controller uses the photo diode in the laser unit to automatically measure the light quantity when each laser emits its minimum light quantity.
This operation is used to compensate the time the laser lights during minimum light quantity emission. Each laser unit (Y/M/C/K) is adjusted in sequence.

COPIER>ADJUST>LASER>PVE-OFST
Use it to enter an adjustment value for the laser beam position.
If you have cleared the DC controller PCB’s RAM or replaced the DC controller PCB, enter the value on the service label.
Adjustment –25 to 25 (Value at time of factory shipment: Factory-measured value)
range (Value after RAM clear: 0)

COPIER>ADJUST>FEED-ADJ>REGIST
Use it to adjust the timing at which the registration roller clutch goes ON.
Used to adjust the registration roller clutch ON timing.
Adjustment method• Increasing the value by 1 moves the image by 0.1 mm in the direction of
the leading edge of the paper.
• If you have cleared the DC controller PCB’s RAM or replaced the DC controller PCB, enter the value on the service label.
Adjustment –50 to 50 (0.1 mm units) range (Value at time of factory shipment: Factory-adjusted value) (Value after RAM clear: –20)

COPIER>ADJUST>FEED-ADJ>ADJ-REFE
Use it to adjust the horizontal registration for re-pickup.
Used to adjust the horizontal registration during re-feed.
Adjustment method •• Increasing the value by 1 moves the image 0.1 mm away from you.
If you have cleared the DC controller PCB’s RAM or replaced the DC controller PCB, enter the value on the service label.
Adjustment –100 to 100 (0.1 mm units) range (Value at time of factory shipment: Factory-adjusted value) (Value after RAM clear: 0)

COPIER>ADJUST>CST-ADJ>MF-A4R
Use it to adjust the paper width basic value for the manual feed tray.
MF-A4R
Used to enter the basic value for the manual feed tray’s paper width (A4R).
Adjustment • If you have cleared the DC controller PCB’s RAM or replaced the DC method controller PCB, enter the value on the service label.
• When replacing the paper width detection VR or registering a new value, execute the following service mode: FUNCTION>CST.
Adjustment 0 to 255
range (Value at time of factory shipment: Factory-adjusted value) (Value after RAM clear: 141)

COPIER>ADJUST>CST-ADJ>MF-A6R
Use it to adjust the paper width basic value for the manual feed tray.
Used to enter the basic value for the manual feed tray’s paper width (A6R).
Adjustment • If you have cleared the DC controller PCB’s RAM or replaced the DC method controller PCB, enter the value on the service label.
• When replacing the paper width detection VR or registering a new value, execute the following service mode: FUNCTION>CST.
Adjustment 0 to 255
range (Value at time of factory shipment: Factory-adjusted value)(Value after RAM clear: 235)

COPIER>ADJUST>CST-ADJ>MF-A4
Use it to adjust the paper width basic value for the manual feed tray.
Used to enter the basic value for the manual feed tray’s paper width (A4).
Adjustment method • If you have cleared the DC controller PCB’s RAM or replaced the DC
controller PCB, enter the value on the service label.
• When replacing the paper width detection VR or registering a new value, execute the following service mode: FUNCTION>CST.
Adjustment 0 to 255 range (Value at time of factory shipment: Factory-adjusted value)
(Value after RAM clear: 26)

COPIER>ADJUST<IMG-REG>
Used to adjust magnification of the Bk image’s main scanning direction.
Adjustment • If you have cleared the DC controller PCB’s RAM or replaced the DC method controller PCB, enter the value on the service label.
Adjustment –10 to 10 (Value at time of factory shipment/value after RAM clear: 0)

See if Original Service Label is Present (see below)
SERVICE LABEL.JPG

**arias** · 06-11-2014, 10:53 PM

Re: Need some help on CLC3200 problem

I what I do when I have this problem is to make a p-print delete the dc-com, then I reset the data of p-print and now I always worked as long as the ITB estee not skate well and lamin

**internetact** · 06-12-2014, 10:04 AM

Re: Need some help on CLC3200 problem

Teckat,

Thank you another time for helping me so far.
Thanks to others who bring some points and comments.

First, gray background on PG-6 was due to the camera, it's blank.
And yes I got a service manual.

More interesting, if I understand what you write, if the settings you listed are actually on the default value on my p-print, it means a D-CON reset has happened. (?)
It is the case !!
DC-CON is the only reset I've done by my side, but I don't know what has been done before I grabbed the copier.
Although I can print fine in B/W and horrible in colors, I confirm D-CON field is not present in my P-PRINT (I found DATA-CON ? is it the same ?) and not even present in the mode service=copier=function=clear.

But, and thanks to you, I've found the original service label. big thanks for that.

If I understand, entering the values from this paper in front of the settings you listed would help me to restore the copier, isn't it ?

EDIT : Not sure it's revelant but actually, in sevice mode=copier=function=clear menu, I can't find D-CON. The second item is "DC-CON" but the first one is "ERR". Should I usually find D-CON in place of this "ERR" ? Does it mean there's a ERRor with it and could it be the reason I can not find it nowhere on the P-PRINT ?

**teckat** · 06-12-2014, 03:40 PM

Re: Need some help on CLC3200 problem

Originally posted by internetact

Teckat,

Thank you another time for helping me so far.
Thanks to others who bring some points and comments.

First, gray background on PG-6 was due to the camera, it's blank.
And yes I got a service manual.

More interesting, if I understand what you write, if the settings you listed are actually on the default value on my p-print, it means a D-CON reset has happened. (?)
It is the case !!
DC-CON is the only reset I've done by my side, but I don't know what has been done before I grabbed the copier.
Although I can print fine in B/W and horrible in colors, I confirm D-CON field is not present in my P-PRINT (I found DATA-CON ? is it the same ?) and not even present in the mode service=copier=function=clear.

But, and thanks to you, I've found the original service label. big thanks for that.

If I understand, entering the values from this paper in front of the settings you listed would help me to restore the copier, isn't it ?

EDIT : Not sure it's revelant but actually, in sevice mode=copier=function=clear menu, I can't find D-CON. The second item is "DC-CON" but the first one is "ERR". Should I usually find D-CON in place of this "ERR" ? Does it mean there's a ERRor with it and could it be the reason I can not find it nowhere on the P-PRINT ?

-------------------------------------------------------------------------------------------------------------------
slow down a bit

1.-in service mode (Level 1
all the VERSIONS of firmware are listed under>

COPIER>DISPLAY <VERSION>

2.-excuse my short cut for DC-CON (DCON means same)

3.-those settings I posted were to advise u if u cleared DC CON & did not print out a P PRINT
4.-on that original P PRINT are the Factory settings for your model & machine serial # (should be see on copy)
5.-manual will explain what all those CLEAR items are used for
6.- back to that P PRINT u found under cover> if there are any Notations written in next to those default settings> those must be put back in printer>
7.-u did not answer my / ? about the paper direction u posted for that PG6 ?

Direction is important to understand that GRID alignment issue that is present *see below/
sometimes GRID is off in both directions----------------

MAIN SCAN.JPG SUB SCAN.JPG

Need some help on CLC3200 problem

[Jamming] Need some help on CLC3200 problem

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