imageWARE Remote Global IP Address Change Notification
The Global IP address change will affect the imageWARE Remote Web Portal, e-RDS, UGW System Linkage and Web Service Interface. In order to keep up with the growing demands for imageWARE Remote, the imageWARE Remote Server is moving into a new and advanced platform to improve the performance and availability.
To maintain the server up-time, both new and current servers will run concurrently during the migration period. Since both servers are required to be up and running in parallel, a new Global IP address will be required for the new server.
DETAILS:
Beginning April 1, 2014, the imageWARE Remote Server (UGW) IP address will be updated with a new set of IP Addresses.
The new IP address changes that will take effect on April 1, 2014 include:
• imageWARE Remote Web Portal
• imageRUNNER and imageRUNNER ADVANCE e-RDS
• Web Service Interface
• UGW System Linkage
see pdf for information
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What are Canon Remote Services ?
Remote Services are systems, tools and best practices that Canon provides to our dealers to help maximize efficiencies to possibly prevent site visits or to help prepare for necessary visits.
imageWARE Remote (iWR)
imageWARE Remote (iWR) is a system for optimizing service operations and allowing for automated and proactive meter collection and service monitoring. Many different tasks in your dealership can benefit by leveraging the information provided by iWR such as your billing operations, service monitoring, technical support and site visits.
Content Delivery System (CDS)
Content Delivery System (CDS) is a system for distributing and installing firmware and MEAP applications to imageRUNNER ADVANCE devices that are connected to the Internet. Using CDS for firmware updates ensures that you are always using the latest versions of firmware on the devices you service thereby optimizing up-time.
The Global IP address change will affect the imageWARE Remote Web Portal, e-RDS, UGW System Linkage and Web Service Interface. In order to keep up with the growing demands for imageWARE Remote, the imageWARE Remote Server is moving into a new and advanced platform to improve the performance and availability.
To maintain the server up-time, both new and current servers will run concurrently during the migration period. Since both servers are required to be up and running in parallel, a new Global IP address will be required for the new server.
DETAILS:
Beginning April 1, 2014, the imageWARE Remote Server (UGW) IP address will be updated with a new set of IP Addresses.
The new IP address changes that will take effect on April 1, 2014 include:
• imageWARE Remote Web Portal
• imageRUNNER and imageRUNNER ADVANCE e-RDS
• Web Service Interface
• UGW System Linkage
see pdf for information
-------------------------------------------------------------------------------------
What are Canon Remote Services ?
Remote Services are systems, tools and best practices that Canon provides to our dealers to help maximize efficiencies to possibly prevent site visits or to help prepare for necessary visits.
imageWARE Remote (iWR)
imageWARE Remote (iWR) is a system for optimizing service operations and allowing for automated and proactive meter collection and service monitoring. Many different tasks in your dealership can benefit by leveraging the information provided by iWR such as your billing operations, service monitoring, technical support and site visits.
Content Delivery System (CDS)
Content Delivery System (CDS) is a system for distributing and installing firmware and MEAP applications to imageRUNNER ADVANCE devices that are connected to the Internet. Using CDS for firmware updates ensures that you are always using the latest versions of firmware on the devices you service thereby optimizing up-time.
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