canon ir 2420 (copy PAUSED)

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  • nih
    Technician
    • Aug 2012
    • 46

    #1

    [Misc] canon ir 2420 (copy PAUSED)

    My canon Ir2420 does not copy. After giving a copy command, it will scan the then the screen will return to Ready to copy without bringing the copies. When I continue pressing the copy button, It will do the same. When I press the Cancel key, the commands will be listed indicating that they are paused.

    How can I resume the paused commands?
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: canon ir 2420 (copy PAUSED)

    getting any e00X codes? Seems to be that the fuser isn't heating up to spec thus it's holding the printer from starting until it hits temp.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: canon ir 2420 (copy PAUSED)

      Originally posted by nih
      My canon Ir2420 does not copy. After giving a copy command, it will scan the then the screen will return to Ready to copy without bringing the copies. When I continue pressing the copy button, It will do the same. When I press the Cancel key, the commands will be listed indicating that they are paused.

      How can I resume the paused commands?
      -------------------------------------------------------
      try this-----------------------------
      Power off>Power on>

      Contact Image Sensor (CIS)

      1) Enter the service mode.---Press the Additional Functions key and # key, then enter the service mode.
      Sequentially press the Additional Functions, # key on the operation panel.
      2) Using the upper/lower arrow keys on the operation panel, select "Test".
      3) Press the OK key.
      4) Using the upper/lower arrow keys on the operation panel, select "Scanner
      test".
      5) Press the OK key.
      6) Using the upper/lower arrow keys on the operation panel, select "CS Output
      Test".

      7) Press the OK key.
      8) Select "Yes" and then press the OK key.
      ----------------------------------------------------------------------------------
      Read position adjustment (Stream reading: Only when the ADF is installed)
      1) Enter the service mode.--Press the Additional Functions key and # key, then enter the service mode.
      Sequentially press the Additional Functions, # key on the operation panel.
      2) Using the upper/lower arrow keys on the operation panel, select "Test".
      3) Press the OK key.
      4) Using the upper/lower arrow keys on the operation panel, select "Scanner
      test".
      5) Press the OK key.
      6) Using the upper/lower arrow keys on the operation panel, select "CS Position Test".
      7) Press the OK key.
      8) Select "Yes" and press the OK key.
      The optical system starts scanning. Several seconds later, automatic adjustment of the reading position finishes and "OK" appears.


      so walk-up copying only has this issue
      what about network prints ????


      check for stuck paper in dadf ?
      do u see a memory full message ?
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • nih
        Technician
        • Aug 2012
        • 46

        #4
        Re: canon ir 2420 (copy PAUSED)

        Tried all that and no changes.
        Is the a possibility of of getting Factory reset

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: canon ir 2420 (copy PAUSED)

          Originally posted by nih
          Tried all that and no changes.
          Is the a possibility of of getting Factory reset
          -------------------------------

          is this symptom from all selected paper trays

          did u check your fix unit?
          did u check your paper pick-up location


          if this is from GLASS COPIES only -----is the original document size read/displayed correctly
          Reader controller PCB

          CMOS sensor used in this machine is a 1-line linear image sensor consisting of 7488 photocells. After completion of photoelectric conversion in the light receiving block, the signals are output to the AP circuit in the reader controller PCB

          what happens when u use the DF to make copies
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

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