Hi,
I'm a computer tech by trade, but I also have to fix our copiers, so please excuse my lack of knowledge in the area.
We have a Canon ImageRunner 2200G. We can't use internet explorer to remote in. When we do, we get the following error:
RemoteUI Contents is Not Found!!
RUI Module Version : 4201
I believe the RUI may need to be updated and believe that doing a firmware update will take care of this. Unfortunately, I don't see the firmware listed on canon's page for this copier:
Canon U.S.A., Inc. Drivers & Downloads imageRUNNER 2200/2800/3300/2220i/2220N/3300i/3320i/3320N
even though it is on some of their other pages.
Do I need to contact a Canon authorized dealer to do the update for us?
Thank you,
Brody
McMurdo Station, Antarctica
I'm a computer tech by trade, but I also have to fix our copiers, so please excuse my lack of knowledge in the area.
We have a Canon ImageRunner 2200G. We can't use internet explorer to remote in. When we do, we get the following error:
RemoteUI Contents is Not Found!!
RUI Module Version : 4201
I believe the RUI may need to be updated and believe that doing a firmware update will take care of this. Unfortunately, I don't see the firmware listed on canon's page for this copier:
Canon U.S.A., Inc. Drivers & Downloads imageRUNNER 2200/2800/3300/2220i/2220N/3300i/3320i/3320N
even though it is on some of their other pages.
Do I need to contact a Canon authorized dealer to do the update for us?
Thank you,
Brody
McMurdo Station, Antarctica
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